It’s easy to take IT for granted when it’s running smoothly, yet technology has never been more vital to the prosperity of businesses of all sizes and across every industry. Remote and hybrid working are becoming the norm, and there are more connected devices than ever before. Each new device and every different out-of-office location is a fresh vulnerability.
That’s why it makes sound business sense to have BCN’s Leeds-based IT support resources always on call. You never know when you’ll need us, but one thing is certain: when you do require IT support, it’s always urgent. Immediate response and speedy resolution are vital.
BCN Leeds’s range of IT support services
Managed IT support and helpdesk
BCN Leeds Helpdesk acts as an extension of your own IT department. We’re just a phone call or email away whenever a problem occurs. Better still, our out of hours support team are available 24/7, 365 days a year, so you’re covered whether incidents occur during office hours or late into the night.
Often we’ll be able to spot and resolve a potential issue proactively – before it even becomes a problem. And if a call-out is required, it’s good to know that our team is Leeds-based and can be on-site anywhere across the region without delay.
Your IT infrastructure is under threat from cyber-attacks. Everyone’s is. Online security and data protection matters more than ever before as cyber threats escalate, data proliferates and hybrid working brings new challenges.
A comprehensive cyber-security strategy can protect your all-important data from the threats of cybercriminals and malicious attacks.
In many industries, failure to keep up with the demands of compliance is another threat to business growth and prosperity. Big fines and failure to win contracts can result from compliance problems.
From cloud backup to network security and disaster recovery, you can confidently leave every aspect of your cyber security and regulatory compliance to the BCN Leeds team.
Microsoft Gold Partner support
We provide unrivalled and up-to-date expertise across the Microsoft product portfolio. As a Microsoft Gold Partner, we can help your business with the implementation and maintenance of all Microsoft apps, licenses, and packages. Our team of experts are always on-hand to ensure everything runs smoothly with timely updates and 24/7 support.
Server and infrastructure management
Whether you use in-house servers, the cloud or a hybrid model, BCN Leeds can keep your IT environment connected, secure, and working efficiently. With our remote monitoring system, we can quickly spot issues and address them, to prevent server outages.
Loss of data is disastrous for any business, whether caused by technological failure, human error, online crime or natural disaster. At BCN, we’ll make sure your business critical data is backed up securely. With our disaster systems in place, your data and applications can quickly be restored to minimise disruption and keep you working.
Cloud computing allows your business to work more flexibly and productively. If you’ve been delaying the move to the cloud, perhaps because of concerns about disruption or security, it’s time to talk to the BCN Leeds team. We will take the time to understand your business and guide you to the cloud solution that is right for you. With years of experience, our experts can put your mind at rest and smooth the way to a problem-free migration, tailored to your organisation.
Why outsource your IT support to BCN Leeds?
BCN Leeds provide a full range of managed IT support services, looking after every aspect of your IT infrastructure, from technical support to end-user management.
When your IT infrastructure is up to date, secure, fully compliant and problem-free, you can focus on growing your business. Our specialist team can help you future-proof your IT and build scalability into every solution.
Saving you time and money is the other great advantage of outsourcing your IT to our expert, always-on-call, Leeds-based team. Employing a single IT expert is expensive. Employing enough of them to replicate our round-the-clock support is out of the question for most small-to-midsized businesses.
Our Leeds Office
Our Leeds Clients
BCN Group advised an Azure cloud-based platform to make it easier for remote access for Fairway International Travel
“We are extremely happy with the solution BCN Group has delivered for us. The transition was smooth and the systems now in place provide greater efficiency and productivity for the business. The dedicated support and advice we have received throughout the process has been very helpful and of great value to us.”
BCN Leeds will support your business and guide your workforce along every step of the digital journey, managing and supporting all your business-critical technology including cloud, security, software and connectivity.
With up-to-the-minute knowledge, accredited skills and breadth of experience, the BCN Leeds team can advise you on making the right IT decisions. We will work closely with you to gain an in-depth understanding of your technology pain points and business goals. These insights will help us deliver an end-to-end solution that streamlines existing processes, integrates all your data and makes every application accessible.
Look forward to having a connected, future-ready workplace in which your people, data and business goals come together in a single, managed, accessible and secure environment.