AI
Unlock new levels of productivity with transformational solutions driven by the latest advancements in AI.
IT Solutions
Depend on us to get your organisation to the next level.
Sectors
BCN have a heritage of delivering outcomes through our cloud-first services and currently support over 1200 customers across specialist sectors.
About Us
Your tech partner
We are the team behind the data NHS trusts already use for benchmarking and board-ready reports. Now paired with an AI layer that turns it into board-ready insight, governed workflows, and measurable outcomes.
Our Healthcare Clients
Healthcare Organisations Helped
Healthcare team
Serving the NHS 18 years
BCN Healthcare helps senior leaders turn complex performance data into clear insight and measurable action. We combine deep healthcare experience with Microsoft technologies like Azure and Fabric to improve decision-making, reduce reporting burden, and support safer, faster improvement.
How BCN Healthcare help
Healthcare organisations are under pressure to improve outcomes while managing workforce constraints and rising reporting demands. AI can reduce the time spent compiling updates and preparing reports, but only when it is governed and connected to trusted data.
Here’s how we can help with our AI solutions:
Reduce manual compilation and repeated narrative writing for board and committee cycles.
NHS trials across 90+ organisations using Microsoft 365 Copilot showed an average of 43 minutes of administrative time saved per staff member, per day. Multiply that across a trust’s establishment. That’s the gap AI closes if deployed safely.
Move from weeks of board pack preparation to faster, evidence-led conversations.
Board packs take weeks. Decisions need hours. Most Integrated Performance Reports still involve analysts manually pulling the same benchmarking data, writing the same commentary, for the same meeting. That effort is duplicated across the NHS and this costs £millions each year.
The NHS 10-Year Plan made AI mandatory. Productivity, prevention, and personalised care, all three pillars assume AI adoption. Trusts that move early will hit NOF targets on operational resilience and governance. Trusts that wait will be explaining a gap.
Provide teams with a governed alternative to unapproved consumer tools. Clinicians and administrators are turning to public chatbots because they are fast and accessible, often pasting in patient summaries to save time. Without a secure, governed option, this creates real clinical safety and information‑governance risk. Agentic AI replaces shadow AI with oversight.
BCN Healthcare
We help organisations prepare their data foundations, apply benchmarking and performance methods, and then introduce AI in ways that are auditable and aligned to real operational priorities.
Secure cloud, data and governance. Built on Microsoft Azure and designed for integration with existing NHS digital infrastructure.
Azure Microsoft Purview Power BI Copilot Governance Fabric Ready Data
Step 01
Performance clarity through platforms like Public View and methods like Statistical Process Control (SPC) with EasySPC.
Public View EasySPC (SPC control charts) NOF alignment
Step 02
AI-supported insight and narrative that helps leaders focus on what matters most, backed by evidence and traceable sources.
BoardView AI NHS Pathfinder Fact-checked Narratives Persona-specific Board Packs
Step 03
Automation and, where appropriate, governed agents to reduce admin burden and improve consistency across repeatable processes.
Clinic letter agents Triage preparation Coding validation Virtual ward monitoring Digital front-door
Step 04
Measurable AI impact with a clear executive-led route.
Pathfinder starts with evidence, not assumptions or questions. Using your latest Public View snapshot, it pinpoints where your Trust is under the greatest pressure and focuses attention where impact matters most.
It is a structured session that helps your leadership team identify where AI, automation, data and cloud will deliver the greatest impact. It cuts through hype and produces a prioritised roadmap that is grounded in your goals, constraints, and governance needs.
Pre-loaded with your benchmarking data: We begin with an informed view of your performance relative to peers and percentiles
SPC-powered signal detection: We flag special-cause variation before the board meeting does
10-Year Plan aligned: Every proposed workflow maps to prevention, productivity, or personalisation
NOF-anchored: Outcomes framed against the metrics you're already reporting
Pilot-ready roadmap: Leaves you with a prioritised, costed pathway, not a vision statement
FEATURED SOLUTIONS
Our additional products and services help leaders see what is happening, understand why, and act with confidence. AI is used to reduce effort and improve focus where applicable, while keeping governance and accountability central.
Performance monitoring and benchmarking for NHS leaders. Public View connects and presents hundreds of public data sources in one intuitive dashboard, helping leaders focus improvement effort where it matters most.
A Microsoft certified Power BI custom visual for Statistical Process Control (SPC) charts using your own data. Monitor variation, spot meaningful change, and act earlier. It supports consistent performance conversations by separating real signals from noise.
Low-code tools to automate, analyse, and build. We help healthcare teams get more from Power BI, Power Apps, and related tools, including workflow automation and safe, practical AI enablement where appropriate.
Centralise and consolidate data using an Azure approach that supports faster, more informed decisions and prepares your organisation for AI adoption with stronger data quality and governance.
Public View
Public View is BCN’s benchmarking platform.
It normalises and validates performance metrics from NHS trusts, such as; waiting times, 4-hour A&E, RTT 18 weeks, cancer pathways, workforce, finance, making them comparable at scale.
Acute, mental health, community and integrated care
The mandatory ones boards actually have to report against
Not raw data dumps; comparable like-for-like across trust type
Architecture extends across the devolved nations
EasySPC
Statistical Process Control separates real change from normal variation.
EasySPC makes SPC available to every team, not just statisticians, so when something moves, you know if it matters.
East London NHS Foundation Trust, amongst other NHS Trusts, uses EasySPC to power intelligent insights in near real-time across their continuous quality improvement programme.
Native, self-service, board-ready
automatic alerts when variation is significant, not seasonal
Automated for monthly board cycles
BoardView
BoardView AI is the intelligence layer that sits directly on Public View data.
It transforms raw performance metrics into persona-specific board narratives.
This gives every Medical Director, COO and Director of Finance the insight they need, in the specific language they understand.
Fact compiler, constrained AI narrative, assembler, fact-check
The fact-check layer catches AI hallucinations before they ship
The same data, three expert lenses, in one click
Every figure traces back to its source snapshot
What an analyst team used to do in a fortnight
Agentic AI for Healthcare
Agents draft clinic letters and discharge summaries using approved templates and patient-specific data. Clinicians retain full sign-off. Preparation time falls; duplication ends.
Agents extract key information from referrals, identify urgency indicators, and prepare structured summaries against agreed prioritisation criteria. Consistency improves; transparency improves with it.
Before each consultation, agents assemble history, medications, results and correspondence into a single briefing. Clinicians arrive ready; context-switching stops.
Agents highlight potential interactions, overdue monitoring and abnormal results against defined governance rules. Human escalation authority preserved; oversight tightened.
Agents analyse structured documentation and suggest relevant codes with supporting evidence. Coding teams validate. Income assurance and compliance improve together.
Agents monitor remote patient data against defined thresholds and escalate when intervention is required. Every action logged. Virtual care scales safely.
Agents respond to routine patient queries and confirm appointments using predefined rules. Complex matters escalate appropriately. Call volume drops; safety holds.
Agents analyse historic demand, skill mix and constraints to propose rota scenarios. Managers keep decision authority. Modelling that used to take days now takes minutes.
Agents compile compliance reports from approved data sources and track outstanding actions against deadlines. NOF and CQC audit readiness becomes continuous, not episodic.
Governance and Assurance
AI must be safe, auditable, and aligned to accountability.
We design AI-enabled solutions with clear access control, oversight, and traceability so organisations can adopt AI with confidence.
Every AI call runs in a UK Azure region. No data leaves the UK boundary. Aligned with NHS data handling standards, GDPR, and the NHS Digital Toolkit.
AI agents only access what the requesting user is already authorised to see. Least-privilege principles enforced via Microsoft Purview and Entra ID.
Every retrieval, every draft, every decision, logged and traceable. Audit trails ready for CQC, ICO, and NHS internal audit on request.
Agents prepare and coordinate. Humans review and approve. All safety-critical decisions, patient communications and clinical judgements remain under human authority.
Public View, EasySPC and our AI services are procurable through frameworks your team already uses. No bespoke tender process. No 9-month procurement cycle.
Frameworks
BCN are approved suppliers on several UK Government frameworks, giving you the visibility you need to make your procurement process simpler, avoiding the need for lengthy tender processes. BCN are on the following frameworks for our healthcare customers:
G-Cloud 13 is an agreement where public sector customers can buy cloud-based computing services such as hosting, software, and cloud support. In addition to many off the shelf, pay as-you-go cloud solutions, like BCN’s Public View and EasySPC software.
Digital Outcomes 6 is a Crown Commercial Service route to market for public sector customers to access agile development and user-centred design services to accelerate innovation. BCN offer customers bespoke custom application services to meet your needs.
BCN can also access other frameworks through our partnership network, this enables all public sector organisations including NHS to access our products and services.
Expert View
We’ve been partnering with NHS organisations since 2008.
Near real-time Power BI visualisations across 250,000 outpatient appointments, replacing manual performance reporting.
SPC charts powering continuous quality improvement with intelligent insights in near real-time for prediction and variation analysis.
Power BI SPC rollout with Liverpool Heart & Chest joint analytics team, embedded into monthly Integrated Performance Reports.
8,000 staff, 600,000 patients. Signed a 3-year Public View contract after being impressed with granular benchmarking capability.
Replaced legacy intranet, transforming workplace communication and upgrade user experiences
14-day turnaround replacing a Covid-19 Power BI dashboard. Existing performance data moved into optimised analytics reporting.
A structured session for your executive team that arrives already knowing your performance picture, your pressure points, and the AI workflows most likely to move the needle. Outcome-based. Time-boxed. Aligned to available funding.
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