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Cloud Telephony

Revolutionise business communications with cloud telephony. Scalable, cost-effective and future-proofed technology for seamless collaboration and exceptional customer experiences.

Cloud Telephony

When time is of the essence, jumping on a quick call is sometimes the easiest option. With a cloud telephony system, you can jump right into audio and video calls with your team just with the click of a button.


What is a cloud-based phone system?

Commonly referred to as VoIP (Voice over Internet Protocol), cloud-based phone systems are flexible, cost-effective alternatives to traditional telephone systems that operate over the internet instead of traditional phone lines.

Cloud-based phone systems allow businesses to make and receive calls, manage voicemails, and access advanced features using an internet connection, discounting the need for costly on-site hardware.


Prepare for the PSTN switch off in 2025

In 2025, copper based PSTN and ISDN networks will be turned off entirely, affecting both business and home phone lines. Any existing technology that relies on this technology will no longer function.

Businesses will have to adopt cloud-based telephony solutions that use internet protocol (IP) technology to transmit voice in a digital format using a broadband connection to make and receive phone calls. Speak to one of our team today about how you can best prepare for the change.


What are the benefits of cloud-based telephony systems?

Cloud-based telephony offers numerous benefits when compared to traditional phone systems. Give your business a communication system that’s easy to set up and use, increases your flexibility, mobility, and scales in line with your business.

  • Safe and secure

    Leading security with continuous updates to keep your business data protected from cyber threats.

  • Easy to use

    Cloud-based telephony systems are intuitive and easy-to-use, maximising adoption through better accessibility.

  • Integrations

    Seamlessly integrate your system with your other internal systems like your CRM, or other modern workplace tools, enhancing efficiency and user experience.

  • Remote working and mobility

    Access your phone system from anywhere, on mobile and desktop devices. Enable secure remote work with the confidence of professional communication.

  • Cost saving

    Eliminate the need for costly on-premises hardware and pay for the services you need on a transparent subscription basis.

  • Scalability

    Add or remove extensions and expand your system in line with your organisation or fluctuations in call volumes.

  • Fast deployment

    Get up and running with your new system in days and manage your system through an intuitive portal.

  • Future-proof tech

    tay up-to-date with the latest advancements in cloud telephony and ensure your compatibility with evolving technology.

Ready to grow your business? Let's talk tech.

Follow the link or speak to one of our experts on 0345 095 7000.

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Cloud telephony solutions

We offer cloud-based phone systems for every organisation, regardless of size, whether you’re a start-up or have hundreds or thousands of employees, our systems will scale with you and keep your teams connected.

  • Microsoft Teams Phone

    Simplified communication and collaboration. Save time, reduce costs, and improve business performance by bringing together calling, chat, and meetings – all in one enterprise grade application that empowers teams with a collaborative and context-rich experience.

    Microsoft Teams right
  • RingCentral

    RingCentral provides an open platform that integrates with business apps, whilst giving you the flexibility to integrate your own workflows. Bringing together voice, video meetings, team messaging, collaboration and contact center, RingCentral is a flexible communication platform and application for the modern business.

    RingCentral right


Treatment Network

Find out how we worked with the Treatment Network, seamlessly implementing and supporting the business’s cloud-telephony system and implementing an Azure Virtual Desktop and leading security system.


Supporting you with implementation and management

Our tried and tested six-step approach to implementing and supporting our customer cloud-based phone solution ensures our teams deliver solutions that align with your business needs and objectives.

  • Assessing business requirements

    We will assess your current solutions and provide a scope around the requirements and features you need to operate more efficiently.

  • Site and network audit

    We take the time to understand your business structure and how the network operates. This can often be done virtually.

  • A cloud telephony solution

    We will provide a demo of your system and a test account to explore its features.

  • Cloud telephony implementation

    With timescales and deadlines, we will ensure your migration is seamless.

  • Cloud telephony deployment

    Hassle-free deployment and installation by highly experienced cloud telephony specialists.

  • Ongoing training and support

    We won’t just deploy your solution then leave. BCN provides training and ongoing support to ensure successful adoption.

cloud telephony


As a Microsoft Solutions Partner and RingCentral Ignite Partner, we have demonstrated our broad capability to help our customers boost their productivity and make the shift to hybrid work by adopting leading cloud-based telephony systems. Highlighting our commitment to training and accreditation and delivering solutions that lead to customer success.

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    Microsoft Solutions Partner for Modern Work

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    RingCentral Ignite Partner

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Ready to grow your business? Let's talk tech.

Follow the link or speak to one of our experts on 0345 095 7000.

Get in touch down down down