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'BCN offered by far the best service that I’d seen in a while'

Gardners Books

IT SUPPORT & SERVICES DESIGNED AROUND YOU

Isn’t it time to get what you pay for, by people that understand what you’re trying to achieve?

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AT YOUR SERVICE...

Experience BCN's new Client Portal: request quotes, check progress, manage invoices and contracts, access the service desk, raise tickets and more.

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‘Most IT companies that I have dealt with are not at the same level as BCN'

Robinson's Brewery

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YOUR BEHIND THE SCENES IT PARTNER

Outsourcing your IT maintenance will help you become more productive and competitive without costing the earth.

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'BCN have a great bunch of guys, always 10/10 for solving issues'

Genesis Associates

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G-CLOUD 9...

Digital & Cloud based services specifically designed for the public sector, irrespective of complexity, size, and scope.

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NEED A LITTLE IT HELP?

BCN provides a simple, yet effective way to access technical skills without disrupting the operation of your existing IT services.

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‘BCN always combine great customer service with the personal touch’

carfinance247

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RECOMMEND A FRIEND TO BCN

Introduce a business/friend to us and BCN will reward you with a £50 Amazon gift card for every qualifying new customer.

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What would you do with a £50 amazon voucher?

IT SERVICES WITHOUT COMPROMISE

BCN Group is an agile solution provider of IT support covering Manchester, Stockport and the rest of the UK.

We provide managed IT support, technical and cloud services to SME, Public Sector and Enterprise organisations.

As a privately owned company headquartered in Manchester, we provide world-class IT consultancy to businesses that want to make the most of their current and future investments whilst achieving greater business automation through the power of hosted cloud services.

Our IT services portfolio is diverse and designed to be relevant at all stages of the IT lifecycle. We’ll fit in wherever you are in your process, be it a network refresh, increasing user licenses, spinning up virtual machines, all the way through to outsourcing critical IT business functions.

We provide highly-skilled, in-house IT consultants along with an experienced IT helpdesk, that follow proven industry processes. This means we are able to deliver a service that includes intelligent automation with real people always sat behind it.

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IT SERVICES
VIRTUALISATION
DATA STORAGE
CLOUD SERVICES
IT SECURITY
COLLABORATION
BUSINESS CONTINUITY
IT SUPPORT
MANAGED IT

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ISN’T IT TIME YOU DISCOVERED THE POWER OF OFFICE 365?

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WORLD CLASS IT SERVICES

Our clients have given us a Net Promoter Score of 89%.

BCN Net Promoter Score
IT Services average
That’s 22% over the industry average of 67%! The Net Promoter Score (NPS) is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. You can imagine why we’re so proud of our service. 
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WE’RE CHOSEN AS AN IT SERVICES PROVIDER BECAUSE

Our ethos for IT support & IT services is simple…

Regardless of requirement, product, quantity and geography, customers should expect the fundamental assurance that what they invest in is reliable, available and delivers on its promises. Whether you’re based around the corner in Stockport or at the other side of the globe, our approach to IT support remains the same; to meet and exceed expectations.

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    Every request is answered within 8 hours

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    World class IT services  – customer score of 89%

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    98% customer retention rate

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    Over 1200 contracted IT services running at 99.9%

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    Setting a new standard for quality IT services in the North West

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    New and innovative automated client portal

OUR CLIENTS

As a full-service IT support company, great customer relationships power our partnerships. It’s the secret to our ongoing success.

Knowing our clients well, taking time to understand how they operate, who they serve and what they want to achieve are central to creating long-lasting and successful results for them. This is the only way for an IT services company to operate to generate positive customer relationships.

Vivio

Vivio

Vivio brings together the best of existing and emerging technologies to offer premium solutions and cost savings to our Clients. As an independent business communications provider, they’ll keep your team communicating, working and doing what they do best.

Turtle Wax

Turtle Wax

Formed in Chicago, Illinois in 1944, Turtle Wax was the first premium car polish. Since that time their name and products have become synonymous with quality car cleaning and valeting around the world.

Robinsons Brewerey

Robinsons Brewerey

Based in the heart of Stockport for almost two centuries, and owning 300 locations, Robinsons is one of the most advanced and sophisticated breweries in the UK, with a worldwide reputation for real ale.

BCN CLIENT PORTAL

The BCN portal gives you online access to all your IT support services.

You can request quotes, check progress, manage invoices and contracts, access the service desk, raise tickets and monitor your incident process.

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OUR PARTNERS