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'BCN offered by far the best service that I’d seen in a while'

Gardners Books

IT SUPPORT & SERVICES DESIGNED AROUND YOU

Isn’t it time to get what you pay for, by people that understand what you’re trying to achieve?

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GDPR, SECURITY & OFFICE 365

Join our seminar and discover how Office 365 will help you be more secure and GDPR ready

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You, Office 365 & BCN

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AT YOUR SERVICE...

Experience BCN's new Client Portal: request quotes, check progress, manage invoices and contracts, access the service desk, raise tickets and more.

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‘Most IT companies that I have dealt with are not at the same level as BCN'

Robinson's Brewery

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YOUR BEHIND THE SCENES IT PARTNER

Outsourcing your IT maintenance will help you become more productive and competitive without costing the earth.

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'BCN have a great bunch of guys, always 10/10 for solving issues'

Genesis Associates

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G-CLOUD 8...

Digital & Cloud based services specifically designed for the public sector, irrespective of complexity, size, and scope.

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Public safety, emergency services, finance, transport and utilities

COMMAND AND CONTROL

High-performance communication solutions for when you need all information at your fingertips.

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NEED A LITTLE IT HELP?

BCN provides a simple, yet effective way to access technical skills without disrupting the operation of your existing IT services.

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‘BCN always combine great customer service with the personal touch’

carfinance247

IT SERVICES WITHOUT COMPROMISE

BCN Group is an agile solution provider of IT support, technical and cloud services to SME, Public Sector and Enterprise organisations.

Privately owned, and head-quartered in Manchester, we provide world-class IT consultancy to businesses that desire the most from their current and future investments whilst achieving greater business automation through the power of the Cloud.

Our IT service portfolio is diverse and designed to be relevant at all stages of the IT lifecycle. We’ll fit in wherever you are in your process, be it a network refresh, need a few user licenses, spinning up virtual machines, all the way through to outsourcing critical IT business functions.

We provide highly-skilled in-house IT consultants along with an experienced IT helpdesk, that follow proven industry processes to create a service that includes intelligent automation with real people always sat behind it.

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IT SERVICES
VIRTUALISATION
DATA STORAGE
CLOUD SERVICES
IT SECURITY
COLLABORATION
BUSINESS CONTINUITY
IT SUPPORT
MANAGED IT

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WORLD CLASS IT SERVICES

Our clients have given us a Net Promoter Score of 89%.

BCN Net Promoter Score
IT Services average
That’s 22% over the industry average of 67%! The Net Promoter Score (NPS) is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. You can imagine why we’re so proud of our service. 

WE’RE CHOSEN AS AN IT SERVICES PROVIDER BECAUSE

Our ethos towards IT service & support is simple;

regardless of requirement, product, quantity and geography, customers should expect the fundamental assurance that what they invest in is reliable, available and delivers on its promises.

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    Every request is answered within 8 hours

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    World class IT services  – customer score of 89%

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    98% customer retention rate

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    Over 1200 contracted IT services running at 99.9%

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    Setting a new standard for quality IT services in the North West

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    New and innovative automated client portal

OUR CLIENTS

As a total IT solutions company, great customer relationships power our partnerships. It’s the secret to our ongoing success.

Knowing our clients well, taking time to understand how they operate, who they serve and what they want to achieve are central to creating long-lasting and successful results for them.

 

Vivio

Vivio

Vivio brings together the best of existing and emerging technologies to offer premium solutions and cost savings to our Clients. As an independent business communications provider, they’ll keep your team communicating, working and doing what they do best.

Turtle Wax

Turtle Wax

Formed in Chicago, Illinois in 1944, Turtle Wax was the first premium car polish. Since that time their name and products have become synonymous with quality car cleaning and valeting around the world.

Robinsons Brewerey

Robinsons Brewerey

Based in the heart of Stockport for almost two centuries, and owning 300 locations, Robinsons is one of the most advanced and sophisticated breweries in the UK, with a worldwide reputation for real ale.

BCN CLIENT PORTAL

The BCN portal gives you online access to all your IT support services.

You can request quotes, check progress, manage invoices and contracts, access the service desk, raise tickets and monitor your incident process.

OUR PARTNERS