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Customer Success Stories

BCN work in partnership with our customers to maintain, modernise, and manage technology infrastructure and solutions, transforming how you operate for the better. But don’t take our word for it…

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Alder Hey Children’s Hospital

Featured customer story

Alder Hey Children’s Hospital

Alder Hey and Liverpool Heart and Chest NHS Trust needed to roll out Power BI across the joint analytics team. Our solution helped key stakeholders utilise and adopt Statistical Process Control (SPC) charts much more easily and efficiently for their monthly Integrated Performance Reports.

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  • EasySPC
  • Healthcare
  • Power BI
Tradelink

Tradelink

Tradelink is a timber trading group that supplies a selected range of timber products in sawn lumber, decking, flooring, molding and components, laminated products, plywood, rail ties, and logs, procured from timber-producing regions around the world, with environmental due diligence and logistical expertise. BCN worked with Tradelink, migrating their on-premise exchange to Microsoft 365

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  • Industrial Services
  • Microsoft 365
Metro Rod

Metro Rod

MetroRod needed to migrate from their existing IT provider and needed a provider to help the business review and recreate their entire IT infrastructure, including designing an Azure environment, migrating business systems, replacing core systems and legacy technology among a plethora of other needs. Successfully delivering the project in the time frame, BCN continues to support the business’s digital transformation journey.

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  • .Net
  • Azure
  • Drain care and repair
  • Microsoft Office 365
  • Microsoft SharePoint
Derek Rose Limited

Derek Rose Limited

Derek Rose is a global clothing retailer with sales in 50 different countries. The company is a family business, with three generations working together. Derek Rose places a strong emphasis on quality, design, and customer service. BCN proposed a Microsoft 365 solution, rolled out across the company's global operations with minimal disruption.

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  • Microsoft 365
  • Retail
Wilfrid Smith

Wilfrid Smith

Wilfrid Smith’s managed IT services provider BCN Group offered the senior management a discovery session to look at potential improvements to their legacy environment. This discovery day enabled BCN to recommend the migration to Office 365 and advise of the benefits, capabilities and cost savings it could bring to their organisation.

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  • Azure
  • Industrial Services
  • Microsoft Office 365
The Anderson Group

The Anderson Group

Founded in 1987, The Anderson Group generates an annual turnover in excess of £50 million from its involvement in construction, design and build, contaminated land, property development, sites in receivership and plant hire. Based in Chelmsford, Essex, the company has over 130 IT users spread between its head office, a satellite office in Grays and mobile staff.

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  • Engineering and technical services
  • Intune Managed Service
  • Microsoft 365
  • Microsoft Office 365
Love Productions

Love Productions

Love Productions is a UK-based independent production company that was founded in October 2004. The company specialises in thought-provoking, entertaining television for the UK and internationally, responsible for award-winning, groundbreaking hit formats such as The Great British Bake Off.

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  • Cisco Meraki Cloud
  • IT Support Services
  • TV and Film Production
The Beyond Collective

The Beyond Collective

The Beyond Collective is a micro-network of specialist companies, home to creative entrepreneurs from the worlds of film, music, brand, media, PR, production and advertising, working collaboratively and independently on a diverse range of clients who wish to grow their brands.

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  • Cisco Meraki Cloud
  • HP Aruba local area network infrastructure
  • Professional Services
London Stansted

London Stansted

Stansted Airport’s IT team needed a system that would show the lifecycle of the hundreds of on-going projects in a single view. BCN developed RADAR, a SharePoint Online site that gives senior leadership a single source of up-to-date information across the airports' on-going projects.

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  • Microsoft Office 365
  • Microsoft SharePoint
  • Travel and leisure
Lawyer Checker

Lawyer Checker

Lawyer Checker is an online fraud prevention service in the conveyancing industry and needed a database structure to allow the business to develop a risk algorithm that helped ensure account numbers were safe and had a track record of use. BCN developed a bespoke application built on ASP.NET to deliver the rules engine and results for over 8,00 searches a month.

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  • .Net
  • Microsoft Office 365
  • Professional Services
Brand Potential

Brand Potential

Since 2009, Brand Potential has been using commercial and creative thinking to help brands looking for accelerator growth and long-term value. Choosing BCN as their IT provider, we provided a hybrid cloud solution, enabling Brand Potential to move into modern ways of working and ensuring that their system files were more secure and easy to use, as reflected by a 25% reduction in the number of hours lost to support issues.

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  • Azure
  • Hybrid Cloud
  • Microsoft 365
  • Microsoft SharePoint
  • Professional Services
MCM

MCM

MCM are a creative consultancy comprised of architects, workplace strategists, and behavioural experts. They work with a range of businesses, redesigning physical office workspaces into holistic, sustainable solutions. BCN partnered with MCM and delivered a Microsoft Windows 10 virtual desktop available 24x7 and accessible from any device, whilst being protected with full backup and disaster recovery service level targets.

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  • Azure
  • Azure Virtual Desktop
  • Microsoft 365
  • Professional Services
Child Beareavement

Child Beareavement

Founded in 1994, Child Bereavement UK is a registered charity dedicated to rebuilding families whose lives have been affected by the loss of a child or whose children are struggling with the bereavement process. Throughout our 15-year partnership, BCN has guided Child Bereavement UK through several technology change projects to ensure they are well positioned to benefit from modern IT workplace practices.

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  • IT Support Services
  • Microsoft Teams
  • Not-for-Profit
Hampshire Hospitals NHS Trust

Hampshire Hospitals NHS Trust

Employing over 8,000 staff, Hampshire Hospitals provides acute care services to over 600,000 patients. Despite initial hesitations, the Trust were impressed with the granularity in which Public View enabled performance monitoring, benchmarking, and comparison of other Trusts, causing Hampshire to sign a 3-year contract for Public View.

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  • Healthcare
  • Public View
Interflora

Interflora

Interflora wanted an intranet site to represent their brand identity, ethos and culture. BCN developed a SharePoint site that improves team collaboration and makes information sharing simple throughout the business.

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  • Microsoft SharePoint
  • Retail
Age NI

Age NI

BCN built an improved IT platform for Age NI, a non-profit that educates, campaigns and lobbies the Northern Ireland Executive, the Northern Ireland Assembly and Government departments and agencies to ensure that older people’s issues are represented at the highest level across Northern Ireland.

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  • Azure
  • Disaster Recovery
  • Not-for-Profit
NHS Liverpool CCG

NHS Liverpool CCG

Acting on a referral from two NHS organisations, Liverpool CCG approached BCN to replace a Power BI Covid-19 dashboard within a 14-day deadline, and move their existing performance data into an optimised, easy-to-use analytics reporting system

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  • Azure
  • Healthcare
  • Power BI
Manchester Airport

Manchester Airport

BCN were selected to develop a bespoke Safety Management Information SharePoint site, replacing an existing, time consuming and tedious paper-based safety reporting process. The solution embedded all necessary information into staff PCs, laptops, and PDAs saving the operations team in excess of 300 hours per year.

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  • Aviation
  • Microsoft SharePoint
Pendle Education Trust

Pendle Education Trust

Shortly after working as a support role for Pendle’s internal IT team, covid-19 and lockdown hit. The trust required advice and support in helping them modernise their infrastructure, and rapidly adopt cloud-based communication and collaboration software to enable them to work remotely, delvering lessons and resources online.

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  • Cyber Security
  • Education
  • Microsoft 365
  • Microsoft Teams
Transport Focus

Transport Focus

Transport Focus ran their email and intranet in an on-premise Exchange and SharePoint 2010 environment. Maintenance and operating costs increased dramatically and due to the complexity of their intranet, users were left frustrated and unwilling to use the system. BCN migrated the business to a new SharePoint site, and developed bespoke SharePoint Online Intranet.

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  • Azure
  • Microsoft 365
  • Microsoft SharePoint
  • Transport
Trulife

Trulife

Trulife were looking for a trusted, third-part IT partner to provide a help desk function offering support for the network, servers, PC’s and alos to provide procurement, advice and risk management for the IT operations of the business.

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  • IT Support Services
  • Microsoft 365
  • Microsoft SharePoint
  • Travel and leisure
P&B Foods

P&B Foods

Due to an ineffective disaster recovery plan, P&B Foods suffered an unsophisticated malware attack, highlighting the need to transition to a new IT provider. BCN developed a clear strategy to accelerate their digital transformation, giving P&B the confidence they needed to plan for organic growth and make future strategic acquisitions.

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  • Cyber Security
  • Food Wholesale
  • Microsoft Office 365
  • RingCentral
  • Sage200
Williams Auction

Williams Auction

William’s auction is based in Cheshire with over 40 years of specialist knowledge in the construction industry. They deliver unreserved auctions of Heavy Plant, Machinery, Agricultural, Construction Equipment and Vehicles. BCN made data & digital transformation work for them in a revolutionary way.

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  • Auction
  • Evo-auction
  • Microsoft Office 365
Rotherham NHS Foundation Trust

Rotherham NHS Foundation Trust

Connecting multiple data sources and transforming the way their performance data is collected, presented, disseminated, and analysed, BCN harnessed Power BI to link the Trust’s data sources and create near real-time data visualisations for 250,000 outpatient appointments.

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  • Healthcare
  • Power BI
Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust

Walsall NHS Foundation Trust wanted to replace their existing intranet with the LiveTiles Enterprise and Reach platform to improve workplace communication and upgrade user experiences.

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  • Healthcare
  • LiveTiles
RSK

RSK

RSK approached BCN shortly after they had commissioned an on-premise server, with the objective of delivering a highly available environment. However, experiencing business interruption resulting in high levels of maintenance, we discovered the business was operating on a standard version of Exchange. BCN were asked to provide options which would not only resolve their current issues but would allow for future expansion.

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  • Azure
  • Engineering and technical services
  • Environmental Science
  • Microsoft 365
  • Microsoft Office 365
  • Microsoft SharePoint
  • Microsoft Teams
  • Research
Garic Ltd

Garic Ltd

Garic needed an IT partner who could provide strategic guidance and full-service solutions as their requirements evolved and their business grew. Initially engaging in remote support and migrating to M365 for their 270 users, BCN later took responsibility for a broader IT remit, including professional services projects, cyber security implementation and a network refresh.

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  • Industrial Services
  • IT Support Services
  • Microsoft 365
  • Microsoft SharePoint
  • Sage200
Staffordshire Police

Staffordshire Police

Staffordshire Police had been using IBM’s Lotus notes for email and applications. This was a legacy technology that needed urgent replacement for over 4,500 users. BCN planned and implemented migration to Microsoft Exchange, supported by Azure private cloud, for a much more modern and secure solution.

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  • Azure
  • Public Sector
Alder Hey Children’s Hospital

Alder Hey Children’s Hospital

Alder Hey and Liverpool Heart and Chest NHS Trust needed to roll out Power BI across the joint analytics team. Our solution helped key stakeholders utilise and adopt Statistical Process Control (SPC) charts much more easily and efficiently for their monthly Integrated Performance Reports.

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  • EasySPC
  • Healthcare
  • Power BI
Tactical Solutions

Tactical Solutions

Tactical Solutions were becoming constrained by their existing environment, a blend of on-premise and data centre based servers and technologies. BCN’s knowledge and experience of both Azure and their applications allowed BCN to design a solution that would provide both the scalability and resilience the business needed.  

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  • Azure
  • Field Marketing
  • Microsoft 365
  • Microsoft SharePoint
  • Microsoft Teams
  • Power BI
Gardners Books

Gardners Books

Gardners IT infrastructure could not keep up with the growth and modernisation of the business. BCN delivered a IT solution that would help the business continue to grow and would work with current supply chain, CRM, and ERP systems.

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  • IT Support Services
  • Private Cloud
  • Retail
Royal Automobile Club

Royal Automobile Club

A family-owned auction company, based in Cheshire, with over 40 years of specialist knowledge in the construction industry. The business delivers unreserved auctions of Heavy Plant, Machinery, Agricultural, Construction Equipment and Vehicles. 

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  • Microsoft Office 365
  • Microsoft SharePoint
  • Private Members Club
The IMI

The IMI

The IMI’s aim was clear, collaborate with a highly consultative IT partner to take the business forward from a financial reporting perspective. Initially chosen for a Sage 200 support role, a later requirement on analytics – specifically the implementation, visualisation, and surfacing of Sage 200 insights through Power BI – led to BCN working on the complex visualisation project of the IMI’s management accounts.

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  • Power BI
  • Professional Memberships
  • Sage200
East London NHS Foundation Trust

East London NHS Foundation Trust

East London NHS Foundation Trust (ELFT) is renowned across the UK’s public health sector as a pioneer of continuous quality improvement. ELFT now uses SPC Charts to provide its teams with intelligent insights in near real-time to support the prediction of future trends, the identification of variations and data-informed decision-making.

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  • EasySPC
  • Healthcare
  • Power BI
Northern Care Alliance

Northern Care Alliance

Struggling to reconfigure bays and beds in wards quickly enough due to a sharp rise in in-patients due to the pandemic, BCN were tasked to develop a Power App-based Bed Complement Manager, revolutionising the way the Trust now allocates beds and bays.

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  • Capacity and Demand Tracker
  • Healthcare
  • Power Apps
APS Salads

APS Salads

Due to high levels of growth across production and supply chain, APS Group needed to upgrade their IT infrastructure to meet increasing demand. BCN provided a managed service, and now play an increasingly important role in maintaining the businesses supply chain.

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  • Food and Drink
Feedwater

Feedwater

With a decade-long relationship in place based on trusted delivery of IT services and support, BCN and Feedwater worked collaboratively to develop a proposed upgrade path, including new server hardware, implementation of virtual machines, and a leading backup solution from VMware.

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  • IT Support Services
  • Utilities
Camelot

Camelot

Camelot’s internal communications team initiated a project to cost-effectively and efficiently transform their internal intranet, Alterian CMS, from a static platform to a dynamic, engaging, and interactive SharePoint site available to all users on all devices.

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  • Gaming
  • Microsoft SharePoint
Fairway Travel

Fairway Travel

Fairway Travel needed to upgrade and futureproof their IT servers and systems to keep files and data securely backed up. BCN provided an Azure cloud-based platform that makes it easier for remote users to access the Remote Desktop Gateway faster and more securely.

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  • Azure
  • IT Support Services
  • Microsoft 365
  • Microsoft Office 365
  • Travel and leisure
EU NAVFOR

EU NAVFOR

BCN Work closely with EU NAVFOR (Operation Atalanta) to develop a new website to enhance the overall aesthetic, improve the accessibility of information, increase levels of control and management and minimise downtime at all costs. Resulting in enhanced insights for the team to co-ordinate military vessels, organise convoys, and protect maritime trade.

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  • Maritime Trade
  • Software Development
Cheshire & Merseyside Health and Care Partnership

Cheshire & Merseyside Health and Care Partnership

BCN were challenged to develop and enhance the Trusts new ‘Capacity and Demand Tracker’ to identify additional indicators for a daily briefing for senior managers. It needed to be in a user-friendly format for users to quickly identify issues with capacity and available demand.

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  • Capacity and Demand Tracker
  • Healthcare
  • Power BI
Country Baskets

Country Baskets

Rapid growth meant that their small internal IT team couldn’t facilitate both the current level of management required by their systems, and the need to develop a strategy for the future planned growth of the business, without incurring significant additional costs. To ensure that the business could operate optimally, perform cost-efficiently and grow effectively, BCN Group became their Fully Managed Service Provider.

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  • IT Support Services
  • Retail