IT Solutions
Depend on us to get your organisation to the next level.
Sectors
BCN have a heritage of delivering outcomes through our cloud-first services and currently support over 1200 customers across specialist sectors.
About Us
Your tech partner
Accelerate growth, realise governance, and innovate with Power Automate; a suite of cloud-based applications supporting data analysis, process automation, application development, and virtual agents
Power Automate
Microsoft Power Automate, formerly known as Microsoft Flow, is a cloud-based automation platform that empowers users to create and manage automated workflows across various applications and services. As a core component of the Power Platform, which also encompasses Power Apps and Power BI services, Power Automate is crucial in streamlining business processes and enhancing overall operational efficiency.
At its core, Power Automate facilitates the creation of automated workflows, also referred to as “flows”. These flows orchestrate a series of actions, triggered by specific events, to connect disparate applications and services. For example, a new email arriving in an inbox could automatically trigger the creation of a task in a project management tool. Alternatively, a new customer record entered into a Customer Relationship Management (CRM) system could automatically generate a welcome email and schedule a follow-up task for a sales representative.
POWER AUTOMATE
With over 300 connectors available, it seamlessly integrates with a wide range of applications, including popular services within the Microsoft ecosystem such as Office 365 (including Word, Excel, SharePoint, and Teams), as well as a multitude of third-party applications, encompassing CRM systems, project management tools, social media platforms, and numerous other cloud services. This broad integration capability allows businesses to connect disparate systems and automate processes across their entire digital ecosystem, breaking down silos and improving data flow.
Furthermore, Microsoft Power Automate incorporates powerful Robotic Process Automation (RPA) capabilities. This enables users to automate interactions with legacy systems and applications through user interface actions, such as clicking buttons, entering data into forms, and navigating between screens. This eliminates the need for complex integrations or extensive coding, making it easier to automate tasks within existing systems that may not have robust APIs or integration capabilities.
RPA within Power Automate empowers organisations to modernise their operations by automating manual, repetitive tasks, such as data entry, report generation, and system updates, significantly improving efficiency and reducing the risk of human error. This is incredibly useful for Finance and Human Resources departments, helping to streamline processes and staff turnover.
The platform also leverages the power of artificial intelligence (AI) to enhance its capabilities. AI-powered features provide intelligent recommendations for automation opportunities, suggesting potential workflows that can be automated to improve efficiency and streamline operations.
Additionally, AI models can be applied to automate tasks such as document processing, extracting key information from documents, and classifying data. This also extends to the ability to make predictions based on historical data, which further enhances the platform’s capabilities and enables more sophisticated automation scenarios.
Provide faster response times, more personalised interactions, and improved service delivery through automated customer service interactions. Automated workflows can be used to provide instant responses to common customer inquiries, route customer requests to the appropriate support channels, and even personalise customer interactions based on individual preferences.
Power Platform Discovery Workshop
We offer a two-day Power Platform Discovery Workshop that provides a hands-on introduction to the Power Platform, demonstrating exactly how it can transform your business. At the workshops, our experts will collaborate with you to pinpoint areas where Power Platform can be used to automate processes and, with your guidance, develop an automation for a task that delivers real, tangible ROI.
Book your discovery session today to learn how Power Automate can transform your business operations, unlock new levels of efficiency, and propel your organisation toward greater success.
Our Approach
As a leading Microsoft Partner that holds all 6 partner designations, we are not just any IT support company; we have the vertical and horizontal expertise to guide organisations in leveraging the full power of Microsoft Automate. Our extensive knowledge means we can streamline many processes and fill any gaps by identifying the ambiguous areas of your operations that require human intervention. Our wealth of experience helping clients from a variety of industries allows us to provide the necessary context on how Power Automate can elevate your business operations.
This way, we can help take our clients’ organisations to the next step. This can involve upgrading you to the latest software and products, keeping on top of your IT software, and pointing out the latest infrastructures that can be useful for your business.
Conduct in-depth assessments of your existing business processes to identify areas where automation can deliver the greatest value, streamline operations, and improve efficiency. This involves a thorough analysis of your current workflows, identifying pain points, and evaluating the potential for automation.
Design, develop, and implement customised Microsoft Power Automate solutions tailored to your specific needs and business objectives. Our team works closely with you to understand and translate your unique requirements into effective and efficient automated workflows.
Provide comprehensive training to empower your team to effectively use and maintain Power Automate solutions. This ensures that your team has the necessary skills and knowledge to effectively utilise the platform, manage workflows, and troubleshoot any issues that may arise.
Offer ongoing support and maintenance to ensure the continued smooth operation and optimisation of your automated workflows. Our team provides ongoing support and assistance, addressing any challenges that may arise, and ensuring that your Power Automate solutions continue to deliver maximum value.
Our position as a leading Microsoft Partner enables us to gain access to exclusive Microsoft funding opportunities. This allows us to help businesses like yours leverage these funds to accelerate growth, adopt cutting-edge technologies, and transform your operations.
By partnering with us, we will help you maximise the value of Microsoft funding to achieve your business goals through access to exclusive funding opportunities, expert guidance from Microsoft-certified professionals, tailored workshops and assessments, and a streamlined application process.
Microsoft funding can support a wide range of projects, including cloud migration, infrastructure optimisation, data security, threat protection, AI integration, and more. Specific programs are available for Azure, Microsoft 365, Power Platform, Business Central, and other Microsoft solutions.
Customer success stories
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Over the past four years Schofield Sweeney has partnered with BCN to deliver its ambitious IT roadmap, including its transition to Microsoft Azure, alongside enhanced user support and security to enable more agile working and free the IT team to explore AI innovation and automation.
Struggling to reconfigure bays and beds in wards quickly enough due to a sharp rise in in-patients due to the pandemic, BCN were tasked to develop a Power App-based Bed Complement Manager, revolutionising the way the Trust now allocates beds and bays.
POWER PLATFORM
BCN are Microsoft Solutions Partner for Business Applications, highlighting our commitment to delivering leading solutions from Microsoft Power Platform. Our experts empower our customers to do more focused, business-centric work by harnessing the power of developing Microsoft business applications, creating modern and scalable solutions.
To find out more information about BCN’s Approach to our customer engagements, please follow the link below.
We are the ongoing partners with over 1200 businesses across the UK and abroad, trusted to deliver leading IT support and digital transformation solutions for all aspects of their operations.
Our expanding team consists of highly skilled professionals with industry-recognised accreditations. Through our renowned in-house academy, we ensure our team are the best in the industry giving the best service to our customers.
Our customers remain partnered with BCN within the crowed managed service market. Our leading services, expertise, and people make us the go to provider for long-term managed it support services.
Follow the link or speak to one of our experts on 0345 095 7000
