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Managed IT Support Bundles

Our Managed IT Support Bundles take care of the IT elements that matter most to your organisation, in the most adaptable and successful way possible.

We take care of your IT. You take care of your business.

BCN understands the demands on modern businesses of all sizes, in all spaces. Creating and maintaining the IT support needed to drive any organisation forward towards their goals means providing the services required to stay fully operational and constantly secure, at all times.

BCN’s Managed Service Bundles respond to this in the most comprehensive way with flexibility and proactivity as the foundations. They allow you and your team to concentrate on your core business functions, aims and ultimate goals as we take care of the technology that supports your processes.

Managed Service Bundles to meet your business needs

At BCN, we’ve been providing managed services to our customers since day one, so we know what makes a good service. Using that experience we’ve designed a series of Managed Service Bundles to meet the requirements of businesses.

Designed to be additive, they reflect the need for traditional support services in combination with a focus on basic security hygiene, with enhanced security options to really secure your systems & data.

  • End User Bundle

    It should be no secret that your employees are your business. Keeping them productive and up to date with the IT they rely on is absolutely essential. The End User Bundles gives you access to BCN Support, with constant monitoring, software updates and backups of their Microsoft applications running automatically in the background every day.

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  • Infrastructure Bundle

    Your business IT is the foundation that your organisation runs on. Ensuring that all of your infrastructure services are always available and secure should be the highest priority for any organisation. The Infrastructure bundle delivers 24/7 monitoring and alarms for your servers, with constant updates and patches rolled out automatically. It also manages all firewalls and routers with backing through extended service desk support from 7am to 7pm on business days.

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  • Security Bundle

    The threats from cyber-attacks are growing increasingly frequent and sophisticated. Any successful threat event can have massive implications on your business continuity, operations and reputation. Our Security Bundle allows you to stay one step ahead of these threats through our proactive management of key IT systems, supported by the most knowledgeable and experienced team available. Peace of mind always comes through comprehensive security from the best possible sources.

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Managed Service Bundle benefits

Understanding the value

BCN’s Managed Service Bundles provide total support for your organisation in key areas of IT. They are the most simple and efficient way to respond to the challenges of modern IT business systems through an experienced team at one of the best managed service providers in the country. With constant communication and monitoring, they also allow for any changes in scale, size and priorities through a tailored approach that can combine one or more bundles together, where appropriate.

  • Simple pricing

    Managed Service Bundles follow a simple pricing structure per user, per month. This makes budgeting for IT maintenance and support simple and visible at all times.

  • Combined cover

    Employing a combination of the bundles allows you to create the best solution bespoke to your business for end users, infrastructure and security.

  • Heightened security

    Managed security solutions & demonstrated IT hygiene will instantly elevate your security posture across your whole network. Protecting you and your users from malicious attacks in the best way.

  • Peace of mind

    Our Managed Service Bundles put BCN at the heart of responsibility for your IT systems and user support. Unburden yourself from IT worries, safe in the knowledge we have it covered.

  • Business focussed

    With your IT support covered, you can dedicate your time and resources to making your organisation work in the most optimised way. We take care of it while you take care of your business.

  • Compliance

    BCN works with industry leading applications, software and technology to make sure all compliance and regulations for your industry are adhered to through your systems.

  • Access to expertise

    BCN provide knowledge, experience and assistance for your organisation and your users. This keeps you informed, supported and protected for all of your information technology.

  • Scalability

    When it’s time for your organisation to grow, change shape or downsize, Managed Service Bundles will adapt accordingly in a simple and immediate fashion. This is flexibility you can rely on.

Why BCN for Managed Service Bundles?

BCN is one of the UK’s leading Microsoft partners, fully accredited with all 6 partner designations across the Microsoft cloud. We are a single source partnership that creates, develops and supports solutions for IT & Cloud Infrastructure, Cyber Security and Business Applications as a Managed Service Provider for client partners of all sizes from global brands to start-up businesses.

Our philosophy is built on delivering exceptional service through tech for long-lasting relationships.

  • Security expertise

  • Complete Microsoft accreditation

  • Azure specialists

  • 400+ team

  • Extended Service Desk business hours 7am to 7pm

Managed Service Bundles

FAQs

  • Are there any requirements for the Managed Service Bundles?

    The BCN team works with you to understand how the Managed Service Bundles will fit. We do suggest that clients have Microsoft Business Premium licences and multi-factor authentication on their devices.

  • How many users are the bundles for?

    Managed Service Bundles are available to all organisations. We can tailor a bundle for anything from 10 to 500 users.

  • How much is the cost per user?

    Contact the BCN Managed Service Bundle team now for up to date pricing per user.

  • What is the process for logging an issue with the Support Desk?

    The BCN Support Desk has three contact channels for users to communicate through – email, telephone and a dedicated web portal. The bundles include a full onboarding service that will go through everything for you and your users.

  • Can I combine bundles?

    Yes – the BCN Managed Service Bundles can adapt and grow alongside your organisation. Our initial consultation will assess the requirements and may create a combination of bundles to offer you the best solution.

  • Do the bundles offer 24/7 support?

    Yes – the Infrastructure bundle includes 24/7 support and monitoring for critical infrastructure and vital business systems.

Contact BCN today

Let’s get talking about simple, efficient and secure IT support for your organisation.

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