Contracts Administrator

Job title: Contracts Administrator
Location: Manchester
Hours: Monday to Friday 9:00am to 5:30 pm
Salary: Dependant on experience

About BCN:

BCN Group is a fast-growing provider of IT managed solutions to UK businesses. We provide a full suite of solutions comprising on-premise, hybrid and cloud hosting solutions, Azure cloud migration services, application support, voice solutions, data management and hardware sales and maintenance.

We have a very open culture where collaboration, inclusion and close working with the leadership team is encouraged – we work together & we win together!

Focus of the role:

As a Contracts Administrator, you will play a vital part in the management of BCN Groups contract process. The role will be part of a wider contracts team whose overall responsibility is to review contracts details and ensure that BCN customers, vendors, and partners are being billed correctly in line with contractual agreements.

  • Reconciling of contractual services and management of the contract base to ensure correct charges and volumes.
  • Supporting with end-to-end contract management; including setup of customer contracts, checking documentation and portals for third party verification, determining service commencement using our internally-built system to input contract details.
  • Ongoing reconciliation of subscriptions and management of the contract base to ensure correct charges and volumes.
  • Supporting the sales team with the renewals processes; including issuing weekly reports and providing information to support the team.
  • End-to-end query management for any contract related invoice or account manager queries.
  • Identify and address account and billing discrepancies by reviewing and cross-referencing invoices as and when they are received.
  • Holiday cover for other team members to include customer service responsibilities and any other support required by the wider operations team.

Person specification:

  • Experience within a financial administrative role would be of benefit but is not essential.
  • Experience working in an administrative role.
  • Good Excel skills
  • Experience on the Microsoft package; Word, Outlook, SharePoint and Teams
  • Confidence and the ability to communicate clearly and effectively
  • Ability to learn new skills quickly including adopting new processes and technology
  • Able to think on your feet and adapt to different situations
  • Outstanding customer service skills
  • High attention to detail and accuracy
  • Excellent verbal and written communication skills
  • Possess good organisational and time management skills
  • Team mentality

The successful candidate will be rewarded with a competitive basic salary. Health cover, life assurance, birthday day off, tastecard+ membership, generous holiday entitlement (plus the option to buy holidays), employee bonus scheme, plus more!

Come and join a winning team.

Apply Here

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