IT Solutions
Depend on us to get your organisation to the next level.
Sectors
BCN have a heritage of delivering outcomes through our cloud-first services and currently support over 1200 customers across specialist sectors.
About Us
Your tech partner
Our IT Support for Healthcare includes maintaining, monitoring, and managing systems to enable your healthcare workers to perform their duties without interference from IT-related issues.
Let us take care of IT
BCN Healthcare handles each part of your IT infrastructure, minimising operational risk, maximising your technology capabilities, and sharing insights from our existing work with leading healthcare providers across the world. We ensure your healthcare organisation runs seamlessly and remain constantly secure, freeing your IT resource from time-consuming maintenance so they can focus on initiatives that improve patient care and operational efficiency.
Managed support doesn’t just keep your staff productive—it keeps them focused on patients. When your clinicians, administrators, and healthcare professionals can concentrate on patients instead of IT issues, every moment becomes more meaningful.
24/7 support ensures your critical healthcare systems, patient portals, and electronic medical records never miss a beat. While other organisations struggle with system outages, you’re delivering seamless care that builds trust and improves patient satisfaction.
Managed IT services for healthcare keep your systems safe and your reputation intact. Because in healthcare, trust and confidentiality are paramount.
BCN Healthcare is proud to partner with clients across the healthcare sector. We work together with healthcare providers to ensure their digital transformation journeys are successful and sustainable.
IT Support for Healthcare
At BCN, we’ve been providing managed services to our customers since day one, so we know exactly what makes a good service. Using that experience, we’ve designed a series of Managed Service Bundles to meet your healthcare organisation’s needs.
It should be no secret that your employees are your business. Keeping them productive and up to date with the IT they rely on is absolutely essential. The End User Bundles gives you access to BCN Support, with constant monitoring, software updates and backups of their Microsoft applications running automatically in the background every day.
Your business IT is the foundation that your organisation runs on. Ensuring that all of your infrastructure services are always available and secure should be the highest priority for any organisation. The Infrastructure bundle delivers 24/7 monitoring and alarms for your servers, with constant updates and patches rolled out automatically. It also manages all firewalls and routers with backing through extended service desk support from 7am to 7pm on business days.
The threats from cyber-attacks are growing increasingly frequent and sophisticated. Any successful threat event can have massive implications on your business continuity, operations and reputation. Our Security Bundle allows you to stay one step ahead of these threats through our proactive management of key IT systems, supported by the most knowledgeable and experienced team available. Peace of mind always comes through comprehensive security from the best possible sources.
Our Healthcare Clients
OUR HEALTHCARE IT EXPERTS
Here at BCN, we understand the importance of keeping patient data safe, monitoring and improving processes, and staying up to date with the latest technologies. Our experts have worked within the NHS across management roles and have since supported the digital journeys of NHS Trusts across the country.
Get in touch to find out more about our end-to-end user-centred design capabilities, intellectual property and large-scale managed services that will enable you to focus on providing lifesaving care.
CUSTOMER STORIES
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Connecting multiple data sources and transforming the way their performance data is collected, presented, disseminated, and analysed, BCN harnessed Power BI to link the Trust’s data sources and create near real-time data visualisations for 250,000 outpatient appointments.
East London NHS Foundation Trust (ELFT) is renowned across the UK’s public health sector as a pioneer of continuous quality improvement. ELFT now uses SPC Charts to provide its teams with intelligent insights in near real-time to support the prediction of future trends, the identification of variations and data-informed decision-making.
Walsall NHS Foundation Trust wanted to replace their existing intranet with the LiveTiles Enterprise and Reach platform to improve workplace communication and upgrade user experiences.
Alder Hey and Liverpool Heart and Chest NHS Trust needed to roll out Power BI across the joint analytics team. Our solution helped key stakeholders utilise and adopt Statistical Process Control (SPC) charts much more easily and efficiently for their monthly Integrated Performance Reports.
Employing over 8,000 staff, Hampshire Hospitals provides acute care services to over 600,000 patients. Despite initial hesitations, the Trust were impressed with the granularity in which Public View enabled performance monitoring, benchmarking, and comparison of other Trusts, causing Hampshire to sign a 3-year contract for Public View.
Acting on a referral from two NHS organisations, Liverpool CCG approached BCN to replace a Power BI Covid-19 dashboard within a 14-day deadline, and move their existing performance data into an optimised, easy-to-use analytics reporting system
WHY BCN HEALTHCARE?
BCN Healthcare helps organisations turn data into meaningful action, supporting improved quality, performance and health outcomes with automation, cutting-edge tools and expert Microsoft services. Everything we deliver is designed with healthcare in mind, and built to get the most from the scalability, security and intelligence of the Azure platform.
Why BCN?
We build lasting customer partnerships by delivering a best practice approach to all aspects of service delivery. From guidance on strategy, to encouraging wide adoption and engagement, we empower your teams through knowledge transfer. Our Approach covers three areas…
We provide day-to-day practical support and advice to maximise the value and performance of your solutions.
Strategic expertise. We identify the technology and processes that led to operational ‘wins’ and unlock your performance.
We deliver operational performance improvements through the design and delivery of innovative Microsoft Power Platform solutions for analytics and automation.
Frameworks
BCN Group are approved suppliers on several UK Government frameworks, giving you the visibility you need to make your procurement process simpler, avoiding the need for lengthy tender processes. BCN Group are on the following frameworks for our healthcare customers:
G-Cloud 13 is an agreement where public sector customers can buy cloud-based computing services such as hosting, software, and cloud support. In addition to many off the shelf, pay as-you-go cloud solutions, like BCN’s Public View and EasySPC software.
Digital Outcomes 6 is a Crown Commercial Service route to market for public sector customers to access agile development and user-centred design services to accelerate innovation. BCN offer customers bespoke custom application services to meet your needs.
BCN Group can also access other frameworks through our partnership network, this enables all public sector organisations including NHS to access our products and services.
Follow the link or speak to one of our experts on 0345 095 7000
