Windows 10 End of Support: Frequently Asked Questions

As Windows 10 End of Life approaches, many organisations are evaluating the implications for their IT infrastructure and planning the transition to Windows 11. Here, we address some of the most common queries to help you prepare effectively and ensure your organisation remains secure and efficient. 

When will windows 10 support end?

Windows 10 will reach its end of support on 14 October 2025. After this date, Microsoft will no longer provide technical assistance, software updates, or security updates for Windows 10. 

What does end of support mean?

End of support means that Microsoft will stop providing technical assistance, software updates, and security updates for Windows 10 after 14 October 2025. This can leave your organisation’s devices more vulnerable to security threats without the necessary updates, increasing the risk of cyber-attacks which have been prevalent recently and causing significant financial damages. 

Will our Windows 10 devices stop working after the end of support?

No, your devices will continue to function after the end of support. However, they will be at greater risk for cyber security vulnerabilities without ongoing updates. This could lead to potential breaches, data loss, and operational disruptions, which can be costly for businesses. 

Can we upgrade our Windows 10 PCs to Windows 11?

Yes, if your PCs meet the minimum system requirements for Windows 11, you can upgrade for free. This ensures your devices remain secure and up-to-date with the latest features, helping to protect your organisation from cyber threats and improving overall productivity. 

What are the options if our PCs can’t run Windows 11?  

If your PCs don’t meet the requirements for Windows 11, you have a couple of options. You can either purchase new PCs with Windows 11 pre-installed or consider extended security measures for additional protection. Investing in new hardware can also enhance performance and support modern applications, providing long-term benefits for your organisation. 

How much does it cost to upgrade to Windows 11?

The upgrade to Windows 11 is free for eligible Windows 10 PCs. This makes it an accessible option for many organisations looking to stay current with Microsoft’s latest operating system. If your current devices do not meet the requirements for Windows 11 and you need to purchase new ones, there are trade-in and cashback incentives available for your old devices. These incentives can help reduce the initial investment required for new devices. 

To learn more about the specific incentives you might be eligible for, please contact us. We can provide detailed information on the trade-in and cashback programmes to help you make the transition to Windows 11 as smooth and cost-effective as possible. 

Will Microsoft provide support for Windows 10 after 14 October 2025?

No, Microsoft customer service will no longer provide technical support for Windows 10 after this date. It’s important to plan your upgrade to ensure you continue to receive support and updates, maintaining the security and efficiency of your IT infrastructure. 

What happens to our data when we upgrade to Windows 11?

Your data should remain intact during the upgrade process. However, it’s always a good idea to back up your files before upgrading to ensure nothing is lost. This helps prevent any potential data loss and ensures business continuity. 

Can we continue using Windows 10 after the end of support?

Yes, you can continue using Windows 10 after the end of support. However, it is recommended to upgrade to a supported version of Windows to ensure security and receive updates. Continuing to use an unsupported OS can expose your organisation to significant security risks. 

What are the minimum system requirements for Windows 11?

To upgrade to Windows 11, your PCs must meet certain minimum system requirements. These include a compatible 64-bit processor, 4GB of RAM, 64GB of storage, UEFI firmware with Secure Boot capability, TPM version 2.0, a DirectX 12 compatible graphics card, and a display larger than 9 inches with HD resolution. 

How do we check if our PCs are eligible for Windows 11?

To determine if your PCs meet the requirements for Windows 11, you can use the PC Health Check app provided by Microsoft. This tool will scan your systems and provide a detailed report on their compatibility, highlighting any areas that may need attention. 

Alternatively, you can reach out to us at BCN. Our team of experts is ready to assist you with a quick and easy assessment of your PCs’ eligibility for Windows 11. We can guide you through your options and help you make an informed decision about upgrading. Whether you prefer to use the PC Health Check app or consult with our knowledgeable team, we’re here to ensure you have all the information you need. 

What should we do if our PCs are not eligible for Windows 11?

If your PCs are not eligible for Windows 11, you can continue using Windows 10 until the end of support date. After that, you should consider upgrading to new PCs that meet the requirements for Windows 11 or explore additional security programmes for extended security updates. This will help maintain the security and efficiency of your IT infrastructure. 

How can we prepare for the upgrade to Windows 11?

To prepare for the upgrade to Windows 11, ensure that your PCs meet the minimum system requirements, back up your important data, and download the PC Health Check app to verify compatibility. Additionally, make sure your current Windows 10 installation is up-to-date with the latest updates. 

What are the benefits of upgrading to Windows 11?

• Enhanced Security Features: Windows 11 comes with advanced security features designed to protect your data and privacy. These include hardware-based isolation, encryption, and malware protection. The operating system also supports secure boot and Trusted Platform Module (TPM) 2.0, which help safeguard your devices from cyber threats. 

• Improved Performance: Windows 11 is optimised for better performance, offering faster boot times, improved battery life, and more efficient use of system resources. The operating system is designed to make the most of modern hardware, ensuring a smoother and more responsive experience. 

• Modernised User Interface: The user interface of Windows 11 has been completely redesigned to be more intuitive and visually appealing. With rounded corners, a centred Start menu, and new animations, the interface provides a fresh and modern look. The new design also includes a more streamlined taskbar and improved window management with features like Snap Layouts and Snap Groups. 

• Better Screenshot Tool: The Snipping Tool in Windows 11 has been improved to offer more options for taking screenshots, including the ability to record screen video and copy or redact text from images. 

• Financial Incentives: Upgrading to Windows 11 can also come with financial benefits. Many vendors offer trade-in and cashback incentives for old devices, making the transition more affordable. 

Will our existing software and applications work on Windows 11?

Most software and applications that are compatible with Windows 10 should work on Windows 11. However, it is recommended to check with the software vendors for any specific compatibility issues or updates required for Windows 11. 

How long will Windows 11 be supported?

Windows 11 will follow Microsoft’s Modern Lifecycle Policy, which provides regular updates and support for the operating system. Specific end-of-support dates will be announced by Microsoft as the product evolves. 

What should businesses do to prepare for Windows 10 end of support?

Businesses should start planning their transition to Windows 11 well in advance of the end-of-support date. This includes assessing hardware compatibility, testing critical applications, training employees on the new operating system, and developing a migration plan. Proper planning will help minimise disruptions and ensure a smooth transition. 

How can BCN help with the transition to Windows 11?

BCN offers comprehensive support and services to help businesses transition smoothly from Windows 10 to Windows 11. Our team of experts can assist with hardware assessments, compatibility checks, data migration, and employee training. We also provide ongoing support to ensure your systems remain secure and up-to-date.

Windows 10 end of life FAQ Video

Learn more about Windows 10 EoL and what this means for your organisation from our Microsoft Vendor Alliance Manager, Reece Gohil.

Secure your future today and upgrade to Windows 11

The end of support for Windows 10 on 14 October 2025 marks a significant milestone for users and businesses alike. While your Windows 10 devices will continue to function, they will become increasingly vulnerable to security risks without regular updates. Upgrading to Windows 11 is a recommended step to ensure continued security and access to the latest features. 

For those whose devices are not eligible for Windows 11, contact us today. Our specialist team at BCN is more than happy to assist you and explore your alternatives. As a leading Microsoft Partner, BCN is accredited with all six Microsoft designations, making us a trusted partner to businesses throughout the UK. We have the expertise to guide you through this transition smoothly. 
Planning and preparing for this transition is crucial, and BCN is here to help you every step of the way. Whether you need assistance with hardware assessments, compatibility checks, or data migration, our team is ready to support you. Secure your future today by upgrading to Windows 11 with BCN.