IT Solutions
Depend on us to get your organisation to the next level.
Sectors
BCN have a heritage of delivering outcomes through our cloud-first services and currently support over 1200 customers across specialist sectors.
About Us
Your tech partner
Innovative IT, for forward-thinking firms
In recent years, utility companies are under increasing pressure to stay efficient, compliant, and adaptable. Reliable and proactive IT Support is essential to meeting these demands. BCN has a deep understanding of the industry, enabling us to provide comprehensive and expert IT solutions that are designed to streamline and optimise your business processes to help you adapt faster, work smarter, and perform better.
CHALLENGES
As a utility company, managing a complex IT setup and staying on top of all the latest tech can be tough, and it often eats up a lot of your time and money. That’s exactly where a managed services provider can really make a difference.
Many utility companies are dealing with aging infrastructure (like old power grids and pipelines) that's prone to breakdowns, costing more and impacting safety. They also have mountains of "big data" from smart meters and sensors, but struggle to effectively manage and use it for things like efficiency or predicting maintenance. On top of that, many still rely on legacy IT and operational systems that aren't built for today's digital demands, making integration with new tech complex and costly. All these challenges highlight the urgent need for modernisation and smart digital strategies. We can help you to surface, organise and interpret your data so you can make more data-driven decisions. Whether it is migrating to cloud technology, investing in automation or working with experts to help them on their journey, our tech experts are here to guide you through every stop of your journey.
Modernising the grid involves upgrading infrastructure with smart technologies that enable real-time monitoring, control, and communication. This includes implementing smart meters, sensors, and advanced analytics. Integrating operational technology (OT) with information technology (IT) systems is crucial for smart grid functionality, but it can be complex and requires robust cybersecurity measures. We can help utility companies effectively manage, analyse and leverage this “big data” to gain insights for operational efficiency, predictive maintenance, and better customer service. We do this by implementing data analytics platforms and providing the expertise to interpret the data for informed decision-making.
Utilities are increasingly vulnerable to cyberattacks due to their reliance on interconnected digital systems and critical infrastructure. The expanding attack surface, due to the proliferation of IoT devices and the convergence of IT and OT, necessitates robust security protocols, including AI-driven threat detection and response systems. To us, cyber security is the most important and essential aspect of any infrastructure. We provide leading managed cyber and information security services, as well as solutions that take into account the full picture of a business’s vulnerability landscape. With the right strategy that is broad enough to include a set of internal and external initiatives that consider the full picture, you can protect yourself from the harms of cyberattacks.
The energy sector operates within a complex and often fluctuating regulatory environment related to environmental standards, tariffs, and incentives for renewable energy. Regulatory uncertainty can create challenges for long-term planning and investment in new technologies and infrastructure. Our leading infrastructure and cloud solutions, robust cyber security, intelligent data services and bespoke application development will help your business stay ahead of the curve. We have strong expertise in the industry to ensure you have the correct network security service and will stay in compliance with government and industry regulations.
While it’s natural for firms to feel apprehensive about embracing AI, doing it right can help you put the necessary guard rails in place, ensuring both innovation and compliance to help you get the most out of AI for your firm. Read the guide now!
IT SUPPORT FOR UTILITIES COMPANIES
The utilities industry has its unique challenges. We get that at BCN, and we specifically design our solutions to fit your business. We focus on keeping your critical infrastructure safe and keeping things running smoothly. We do this by providing advanced cybersecurity and extensive IT support. We make sure your systems are secure, compliant, and working at their best.
Beyond that, our data and analytics team can help you harness data that is critical to gaining competitive advantages and maximising operational efficiencies. We do this by integrating and consolidating disparate data sources, manage and optimise reporting capabilities, and maintain data functions so they are always producing the insights you need.
How many distinct systems does your organisation presently employ for activities such as warehousing, order management, supply chain software, and customer portals? Should your objectives include enhancing operational efficiency, modernising manual workflows, or establishing connectivity between currently separate systems, we are equipped to assist you in integrating and optimising your operations through solutions designed to foster expansion.
You’ve got a lot of data coming in, but how do you make sense of it all? Without the right systems, it’s hard to turn that raw information into the clear insights you need. Especially in utilities, where every decision impacts your results, getting hold of the right business data is key to better financial performance. We’re here to help you unlock that. From foreign exchange to inventory, and all the way through profit margins and logistics, we’ll give you real-time visibility into everything. That means you can make confident, informed choices, every time.
Your operational security is too important to leave to chance. Any period of operational inactivity can lead to lost revenue and potentially irreparable harm to customer relationships. By collaborating with our IT experts, you can establish reliable systems, resilient security measures and disaster recovery protocols that ensure a swift return to operational status, safeguarding both your enterprise and its reputation.
Testimonial
SOLUTIONS
Our comprehensive range of digital solutions will build future-proofed environments so our customers can move confidently into the technological landscape. Harness our expert range of technology solutions and let us be a part of your innovation journey today.
More than ever, cybersecurity plays a critical role in the utilities industry. With the integration of IT and OT systems, and the increased connectivity of smart grids, cybersecurity measures must constantly evolve and adapt. Close the door to cyber-attacks with solutions you can trust, protecting critical infrastructure, sensitive customer data, and ensuring uninterrupted service delivery.
Ensure your utility team remains connected, irrespective of their geographical location, whether they’re in the office, out in the field, or working remotely. BCN’s contemporary workplace solutions empower your end-users with consistent, reliable, and secure digital interactions, improving collaboration for field engineers, control room staff, and administrative teams alike.
This is the umbrella that our solutions fall under. Find out more about our managed and professional services that enable our customers to realise their fullest digital potential, offering ongoing support and strategic guidance so utilities can focus on their core mission of delivering essential services.
Leverage BCN’s data and analytics services to optimise your operations and enhance customer satisfaction. For utilities, this means gaining insights from smart meters for predictive maintenance, optimising energy distribution, and understanding customer behaviour to offer personalised services. Facilitate more informed and accelerated decision-making, allowing you to dedicate greater focus to the most critical aspects for your organisation, your end users, and your expanding customer base.
Want a solution that is unique and personalised to your utility-specific needs? We can develop custom applications that streamline complex operational processes, improve field service management, or create intuitive customer portals. Your concepts will be developed into applications that prioritise your users’ experience. Discover further details regarding BCN’s extensive proficiencies in Microsoft Power Platform and .NET development, helping you build bespoke tools for managing everything from grid assets to customer interactions.
This forms the backbone of modern IT strategy for utilities. Our secure, scalable, and adaptive cloud solutions will provide you with the foundation you need to excel, supporting everything from massive data storage from sensors and smart meters to the computational power for advanced grid analytics. Find out more on how our experts can work with you to begin your digital journey today, ensuring your systems are resilient and ready for future demands.
Let’s talk about simple, efficient and secure IT support for your utilities company.
From individual firms to industry bodies, BCN is a trusted partner. Ensure your firm is fully taken care of.
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Why work with BCN
As a Microsoft Solutions Partner, we have attained all six partner designations. Our accreditations across the Microsoft Cloud (Azure) encompass Infrastructure, Data & AI, Digital & App Innovation, Modern Work, Business Applications, and Security. These designations highlight our extensive experience and proven success in delivering high-demand cloud solutions.
In our capacity as a Solutions Partner, we have demonstrated proficiency in providing premier technology solutions through the strategic utilisation of Microsoft products and services. By engaging in a partnership with us, you will collaborate with our team of globally recognised and certified professionals, gain access to cutting-edge tools, resources, and technology, and possess the capability to customise Microsoft solutions to align precisely with your organisation’s requirements.
No Jargon. No Fuss. Just Results.
We work with more than 1600 businesses across the globe, trusted to deliver leading IT support and digital transformation solutions for all aspects of their operations.
Our growing team has industry-recognised accreditations and expertise from our leading in-house academy. We’re always one-step ahead, providing our staff with the latest training and support.
We’re proud of this statistic. The partnerships we create are built for the long term, designed to help you harness technology to achieve your business objectives.
MICROSOFT CLOUD PARTNER
As one of the only UK Microsoft Solutions Partners with all 6 partner designations, we’re the perfect team to deliver Microsoft’s world-leading solutions. We’ll help your business to meet tomorrow’s challenges, empowering you to connect everyone with everyone. Ready to boost productivity, drive efficiency, maximise flexibility and stay secure? Let’s talk.
OUR EXPERTISE
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Ready to transform your organisation? Let’s talk tech.
