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With a bespoke 'Right to Reside' App designed by users, developed by BCN.
The Northern Care Alliance NHS Foundation Trust (NCA) is one of England’s largest healthcare providers, formed from the merger of Salford Royal and Pennine Acute Trusts. With around 20,000 staff, it delivers safe, standardised, and compassionate care to over a million people across Greater Manchester through four hospitals and extensive community services.
NCA’s mission is “Saving Lives, Improving Lives”, with a focus on safety, effectiveness, inclusion, and equality. The Trust aspires to be the safest and most effective organisation in the NHS, and a place where people want to work—committed to tackling inequalities and improving health outcomes across its communities.
Read how NCA transformed inpatient reviews and replaced spreadsheets with streamlined, centralised app.
Testimonial
Northern Care Alliance required a digital solution to streamline the clinical review process for hospital inpatients, specifically assessing whether patients met the criteria to remain in hospital.
Teams relied on Excel spreadsheets and Microsoft Teams to manage patient discharge information. These methods were often unreliable, with documents not always updated correctly and multiple versions causing confusion.
Fragmented data made it difficult to maintain an accurate Trust-wide view and limited the ability to analyse information effectively.
They needed a solution to streamline this process, increase accuracy and provide clinicians with a better way to manage discharge decisions, track patient status, and access actionable insights.
The ‘Right to Reside’ Application
The app was designed based on input and ideas from the teams who would be using it. BCN worked closely with NCA to turn those ideas into a functional solution and created a bespoke app.
The Microsoft Power Apps-based application integrates with SharePoint lists to manage patient reviews.
The app allows clinicians to:
Features:
The app has significantly improved the efficiency and consistency of inpatient reviews across NCA hospitals.
It provides clinicians with a centralised, user-friendly platform to manage discharge decisions, track patient status, and access actionable insights.
Plus, a robust tool to meet the Trusts mandatory reporting requirements.
