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Optimising human wellbeing for better business performance

How BCN helped PEAK4 bring elite sports science to the workplace

  • .Net
  • Azure
  • Cyber Security
  • Microsoft 365
  • Microsoft Teams
  • Power Apps
  • Power BI
  • Software Development

Customer Profile: PEAK4

Peak4

In elite sport, peak performance relies on proactive care, real-time insights and continual optimisation. When the smallest margin can make the biggest difference, it’s about finding all those seemingly tiny tweaks and adjustments that can have a massive impact – the right pre-race meal, the best post-match stretch routine, the ideal amount of sleep.

This attention to performance is why professional athletes rarely take sick days: their wellbeing is monitored, supported and improved as standard. It’s a strategic priority. But in the workplace? Not so much. Businesses are happy to invest in technology for performance gains, they’ll track machinery and equipment servicing with military precision and they’ll ensure the latest kit is available for their teams – but they’ll often overlook the wellbeing of the people operating the tools: those who drive real success for businesses.

PEAK4 set out to change that…

Client Aim

What we want to achieve is optimal human performance, and that’s people bringing their best selves – from a physical and mental perspective – on a daily basis, into the workplace

Dave Horrocks

Director of Research and Development, PEAK4

Video

David Horrocks, Director and Founder of PEAK4, discussed how their company integrates sports science into the workplace using wearable devices to collect physiological data.

Dave talks about why PEAK4 partnered with BCN to develop a technical solution using Microsoft technologies, enabling quick and efficient data processing and insights for HR departments and senior managers.

 

The Mission and Vision for PEAK4

Born in the world of high-performance sport, PEAK4 is redefining how businesses think about wellbeing by embedding it into the fabric of daily work. Their goal: to help businesses drive success by optimising human performance in the workplace, using data-driven, personalised wellness recommendations.

“Lots of time and money is spent on technology, infrastructure and plant machinery, and what we’ve found is there is nowhere near enough finance spent on the actual human being,” said Dave Horrocks, Director of Research and Development at PEAK4. “That’s where we’re disrupting the marketplace and trying to change things.”

To bring their vision to life, the PEAK4 team needed a complex, intelligent technology solution that could gather and make sense of real-time biometric data and transform it into actionable, personalised insights for individuals, teams and business leaders.

Challenges

PEAK4 had a clear mission and deep expertise in sports science and performance. What they didn’t have was the technical platform that had the power and capabilities to bring their vision to life. They needed a way to:

  • Consolidate biometric data from wearable devices.
  • Present that data in a user-friendly way for both employees and employers.
  • Drive proactive, data-informed wellness interventions without adding to the workload of HR teams.
  • Ensure the strictest security and compliance for the sensitive health data they would be gathering.

Crucially, the solution also needed to be scalable, intuitive and powerful enough to support their future ambitions and growth across multiple industries.

Testimonial

BCN brought technology to the table. BCN have been instrumental in terms of turning that sports data into real world data for our clients.

Dave Horrocks

Director of Research and Development, PEAK4

The Solution

Working closely with PEAK4, BCN designed and delivered a full-stack Microsoft converged technology solution, blending no-code, low-code and pro-code technologies with AI, automation and secure, UK-based cloud infrastructure.

Solution

Data collection and integration

PEAK4 committed to using Polar 360 wearables for tracking metrics like heart rate, sleep and activity. We knew Microsoft Azure and Fabric gave us a powerful way of consolidating all this information, so we used that to build a secure and robust data lake.

This enables a holistic overview and analysis of wellbeing that goes beyond obvious work-related insights to consider the broader lifestyle factors that can impact wellbeing and performance – things like sleep duration and quality.

 

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Custom Power App platform

Through a collaborative discovery process, we got a detailed understanding of the desired end product and worked backwards from there to design and build the platform of  PEAK4’s goals.

We added further value throughout the build, drawing on our breadth of business experience and technical expertise to introduce insights and functionalities that hadn’t initially been scoped for, making further enhancements to an already powerful custom platform.

The resulting custom Power App delivers:

  • Real-time visibility of individual and team wellbeing data
  • HR-accessible dashboards to guide resourcing and intervention
  • Bespoke wellness recommendations for employees

 

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Power BI visualisation

As a Microsoft-first technology partner, we know how intuitive and powerful the at-a-glance insights of Power BI are. Naturally, that’s where we turned to create a dual-layer reporting experience for PEAK4. This means:

  • Individual employees receive tailored wellbeing insights about their own health, encouraging self-awareness, healthy behaviours and a sense of ownership over wellbeing.
  • HR teams and business leaders can access aggregated data to inform strategic decisions around workload, safety and staffing.

 

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AI-powered insights

As data experts, we know that raw data is never as powerful as a compelling narrative, so we added an AI layer to make the data make sense and enhance the platform’s impact.

  • AI interprets monthly wellness surveys to add emotional and psychological context to biometric data – if users feel tired or unwell, this matters as much as what the numbers say.
  • Predictive analytics help managers and individuals spot early signs of burnout or stress, so they can provide proactive support.
  • HR managers receive AI-generated recommendations and resources tailored to the wellbeing needs of their teams.

By empowering businesses and individuals with insights, tools and AI-driven recommendations about their health, PEAK4 ensures wellbeing becomes a shared responsibility – by businesses, managers and individuals alike.

Importantly, it also drives awareness of the shared positive impact when wellbeing is actively prioritised in the workplace – that a happy, healthy team is one that performs at its best.

 

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Security and compliance

As employee wellbeing insights become more sensitive, more complete and more valuable, robust data governance is essential – not just to meet compliance requirements, but to build the trust that makes these tools usable and ethical. This platform is built to protect the people at its heart.

Built entirely on the Microsoft stack, the PEAK4 platform is secure, compliant and scalable by design. All health data is encrypted and stored in a UK-based cloud repository, with access control and auditability fully embedded.

 

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Testimonial

The experience of working with BCN has been fantastic. In all honesty, we've moved really quickly. They've been really good, really flexible, dealt with the pressure and delivered a first class service.

Dave Horrocks

Director of Research and Development, PEAK4

No-code to Pro-code

For the journey: no-code, pro-code, and everything in between

This solution isn’t one technology – it’s a layered system of tools, platforms, and models, each with their own role. Some plug into your everyday workflows, others rewire how your business learns and performs at scale and we’ve helped clients like PEAK4 succeed at every stage.

Often, we combine tools to get even better outcomes. That’s tech convergence in action. By deploying Microsoft Copilot, Power Platform, Azure, and full-stack development in harmony, we enable you to solve specific problems faster than ever.

Outcome

The result is more than a platform. It’s a shift in how organisations think about performance. And more importantly, how they think about the individuals their success relies on. PEAK4 now has a secure, scalable solution that empowers both individuals and businesses to take ownership of their wellbeing – and to see the results in both health and productivity.

With customisation built in and enterprise-scale reach, the platform shifts workplace wellbeing from afterthought to advantage. It:

  • Translates data into personal, actionable insights to help individuals stay healthier, feel supported, and perform at their best
  • Helps leaders act early to reduce risk and build resilience
  • Proves the value of health and wellness through performance-linked ROI

Already adopted by organisations like Cadent, Safran and Forefront Utilities, the platform is proving its worth. At Cadent, for example, average sleep duration has improved 8%, and cable strikes have reduced by 36% – tangible associated benefits in safety, wellbeing and operational efficiency.

What began as a vision rooted in elite sports science is now a productised, enterprise-grade solution that can be customised to meet the needs of diverse workplaces – helping people show up as their best selves, and businesses to perform at their peak.

BCN Expert View

The PEAK4 solution is a standout example of how the combination of Microsoft low-code and pro-code technologies, blended with data and AI, can accelerate the customer journey and speed up the return on investment.

Mark Rotheram

Chief Technology Officer, BCN

Looking Ahead

With a strong foundation now in place, PEAK4 and BCN are looking at further ways to enhance the platform and add to its capabilities. Through our collaboration, future iterations will include:

  • A streamlined onboarding process for new users
  • A dedicated end-user portal
  • Further enhancements to AI and data visualisation

The partnership between PEAK4 and BCN is a bold step towards reshaping the future of work – one where wellbeing isn’t a perk or an afterthought, but a powerful, data-driven determinant of performance.

Want a technology partner to make your business vision a reality?

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