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Copilot Training

Turn Copilot licences into real AI-powered productivity. BCN's expert training empowers your teams to work smarter with Microsoft 365.

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What is Microsoft Copilot Training? 

Microsoft Copilot training shows your teams how to make the most of the AI-powered tools which you have at your fingertips. The focus is on practical skills that automate tasks, generate insights, and accelerate workflows.

Our training sessions focus on safe adoption, governance awareness, and achieving measurable business outcomes, ensuring your Copilot investment delivers genuine value from day one. Whether you have access to the free or paid for licences, we have tailored training sessions to help you make the most of the tools you already have. 

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Benefits

Why Invest in Training (Not Just Licences)?

Buying Copilot licences is only half the story. Without proper training, teams struggle to use AI effectively, adoption stalls, and your investment sits idle. Our training transforms licences into tangible productivity gains.

We help your people understand what Copilot can do, how to use it confidently, and where it can add genuine value to their daily work. Training drives real adoption and measurable ROI, whilst ensuring your teams work smarter from the start. 

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  • Real Adoption, Real Results

    Licences don't guarantee usage. Many organisations deploy Copilot only to find teams revert to old working methods, usually because they don't understand how to integrate AI into their current workflows. Our training addresses this directly. We show your people exactly how Copilot fits into their daily tasks, building confidence and competence. When teams know how to use the tools properly, adoption rates soar and productivity improvements follow naturally.

  • Unlock AI's Full Potential

    Copilot includes powerful AI capabilities that many teams never fully explore. Training helps users automate repetitive tasks, generate insights from data, and create content faster. Our expert-led sessions reveal what's possible, demonstrating practical applications across Microsoft 365 apps. We empower your people to work smarter, not harder, unlocking AI benefits that transform how they approach their work and deliver measurable time savings.

  • Maximise Your ROI

    Copilot is a significant investment. Training ensures you see real returns. We'll suggest how you can measure adoption, track productivity gains, and identify early wins that justify costs. By setting clear success metrics early on, we show exactly how Copilot reduces manual workload, accelerates delivery, and frees time for higher-value tasks — helping teams achieve genuine business impact.

  • Ready to get the most out of Microsoft Copilot?
  • Our Training solutions give your team a holistic understanding of how both versions of Microsoft Copilot can support your organisation. We cover the free, web-based Microsoft Copilot available to all users, as well as the paid, fully integrated Copilot for Microsoft 365 that works directly inside apps like Word, Teams, Excel, PowerPoint, and Outlook.. You’ll learn how to integrate AI into everyday workflows, streamline tasks, and boost productivity. 

    Our experts will work with you to identify areas where Copilot can make the biggest impact in your specific business, helping you design practical use cases that deliver measurable ROI. 

    Outcomes include: 

    • A clear understanding of Copilot’s capabilities and how to apply them in your business
    • Real-world examples and prompts you can start using immediately.
    • Guidance on governance, security, and best practices for AI adoption.

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Maximise ROI with our Copilot workshops

Training Options

Unlock greater value from your Microsoft Copilot training with a series of enhanced features designed to embed AI effectively across your organisation and accelerate adoption at every level.

  • Real-World, Role-Focused Learning

    We deliver targeted workshops designed for specific roles and departments across your organisation. Finance teams learn to automate reporting and analyse data faster. Marketing departments discover how to accelerate content creation. HR teams streamline documentation and communication. Each session focuses on real-world applications relevant to daily workflows, ensuring immediate value and practical skills your people can apply straight away. 

  • Skills Acceleration Across Microsoft 365

    Your teams gain hands-on experience using Copilot within the Microsoft 365 apps they rely on every day. We showcase how Copilot strengthens productivity in Word, Excel, PowerPoint, Outlook and Teams,  from generating content and analysing data to preparing presentations and managing communication. This builds confidence quickly and helps users integrate AI seamlessly into their daily routines.

  • Change Enablement Built In

    Successful Copilot adoption requires more than technical training. We provide ongoing change enablement and adoption support to embed AI use across your organisation. We help establish governance frameworks, create internal champions, and measure success metrics. Our team works alongside yours to address resistance, answer questions, and ensure Copilot becomes part of your culture, driving sustained productivity improvements and long-term value. 

Features of our Training Programmes

How BCN Delivers

Our training goes beyond showing features. We focus on empowering your people to work confidently with AI, embedding new skills into daily workflows. Our proven approach combines expert instruction, practical application, and ongoing support, ensuring your teams feel confident to use Copilot to drive genuine productivity gains and business value. 

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  • Expert Instructors

    Our Microsoft-certified team bring deep technical expertise and real-world experience, delivering clear, practical guidance tailored to your business needs. 

  • Change Management

    We help you navigate adoption challenges, addressing resistance and building internal champions who drive AI use across your organisation effectively. 

  • Governance Framework

    We establish clear policies for safe Copilot use, ensuring data security, compliance, and appropriate AI application aligned with your business standards. 

  • Measurable Impact

    We help you to track adoption, productivity gains, and ROI with clear metrics. For organisations with 50+ Copilot licences, Copilot Premium unlocks advanced ROI insights to measure value more accurately. 

Why BCN?

Why Our Customers Choose Us

We understand the power of Copilot and the role it plays in transforming business operations. As a leading Microsoft Partner, we provide end-to-end support to help businesses like yours harness the full potential of AI. 

Our teams are adopting Copilot in their own daily roles, processes and workflows, enabling us to share insights and learnings from our own implementation of Microsoft AI as well as those uncovered with other clients in your sector.

  • 1600+

    Clients

    We are the ongoing partners with over 1600 businesses across the UK and abroad, trusted to deliver leading IT support and digital transformation solutions for all aspects of their operations.

  • 16

    Years of innovation

    Our growing team has industry recognised accreditations and expertise from our leading in-house academy. We’re always one-step ahead, providing our staff with the latest in technical and business operations training and support.

  • 98%

    Client retention

    Our customers remain partnered with BCN within the crowded managed service market. Our leading services, expertise, and people make us the go to provider for long-term managed IT support services.

FAQs

Frequently Asked Questions

Our specialists break down the most common questions about Microsoft Copilot and how we help train your team.

  • What does training cover?

    Our training gives your team a practical introduction to Microsoft Copilot and how it can be used across Microsoft 365 apps such as Word, Excel, Outlook, and Teams. We cover everything from creating effective prompts and identifying use cases to managing data securely and setting up good governance practices.

  • Who should attend?

    We recommend our training for business leaders, team managers, and everyday Microsoft 365 users who want to understand how Copilot can streamline tasks, enhance productivity, and support smarter ways of working. Check out our Copilot Readiness Assessment

  • How is training delivered (in-person, remote, hybrid)?

    We deliver training in whichever way suits your organisation best—in-person at your offices, remotely via Microsoft Teams, or through a hybrid approach. Our goal is to make learning as convenient and engaging as possible.

  • What are the prerequisites?

    You’ll need to have access to Microsoft 365, as Copilot is integrated within these tools. There’s no need for technical expertise; we simply ask that attendees are comfortable using Microsoft 365 in their day-to-day work. If you are purchasing training for Microsoft 365 Copilot licences, it is beneficial to have Copilot licences paid for in advance of any training. 

  • How do we measure success?

    We measure success by how effectively your team can use Copilot to improve efficiency, reduce manual tasks, and enhance productivity after the sessions. We’ll work with you to identify measurable outcomes and ensure you see real value from your investment.

  • Can training be tailored to our business?

    Yes. We tailor every training session to align with your business processes, goals, and industry. We’ll work with you to identify where Copilot can deliver the most impact and design sessions around your specific needs.

  • Is BCN a Microsoft-authorised provider?

    Yes. We’re a Microsoft Solutions Partner, meaning we’re recognised by Microsoft for our expertise in delivering solutions, services, and training across the Microsoft ecosystem. 

  • How do I book a session?

    You can book a training session by completing the form on our website or contacting us directly. Once we receive your enquiry, a member of our team will be in touch to discuss your goals and arrange the most suitable training format for your business.

Empower Your Team with Copilot Training

Ready to get more from Microsoft Copilot? Our hands-on training helps your teams use AI across Microsoft 365 to save time and boost productivity.

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