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BCN achieves Microsoft Solution Partner Designation for Support Services

18 Nov 2025

4 min read

We’re thrilled to announce that BCN has been recognised as one of the first 35 partners globally to achieve Microsoft’s brand-new Solution Partner Designation for Support Services.

This recognition, available to only a select group of partners until its general availability in March 2026, highlights our deep expertise and commitment to delivering exceptional support and service to our clients.

This new designation builds on our strong Microsoft partnership. It becomes our 8th designation, alongside 8 specialisations, further reinforcing BCN’s position as a trusted partner for organisations that want to get the most from their technology investments.

What Does the Designation Mean?

This brand-new Solution Partner Designation is Microsoft’s way of recognising partners who have demonstrated outstanding capability in delivering support services that help organisations get the most from their technology. Achieving this status means BCN has met Microsoft’s highest standards for technical skill, customer success, and service excellence. Being early adopters highlights the trust Microsoft places in our team.

Expert viewpoint

At BCN, our clients are at the heart of everything we do. We’re dedicated to providing exceptional support that keeps their technology running seamlessly, day in and day out. This recognition is a true testament to the fantastic work of our team and our continued in investment in customer experience and operations.

Rob Davies

CEO at BCN.

How This Benefits Our Clients

Unmatched Support Expertise, Recognised by Microsoft
This new designation is a testament to BCN’s ability to deliver world-class support services. Our team has met Microsoft’s rigorous standards, so clients receive reliable, responsive, and expert support every step of the way.

A People-First Approach

Technology is only part of the story. Our people make the difference. We build relationships, listen closely, and bring together the right skills and tools to help organisations succeed. Our support services are designed around client needs, helping businesses work smarter, aim higher, and build lasting success.

Tailored Solutions for Every Challenge

No two businesses are the same. That’s why we take the time to understand each organisation’s unique challenges and goals, delivering support that’s tailored to their environment. Whether proactive IT support, infrastructure management, or strategic guidance, BCN puts client success at the centre.

 Trusted by Microsoft, Trusted by You

Being one of the first partners to achieve this designation globally means organisations can trust BCN to deliver support services that meet the highest standards for security, compliance, and performance. We help unlock the full potential of Microsoft technologies, with solutions built around business goals.

Support That’s Built Around Clients

BCN offers a complete range of Managed and IT support services to help clients at every stage of their technology journey. What sets us apart is not just the breadth of our services, but the way we deliver them:

  • Proactive IT Support: Keeping businesses running smoothly with responsive, reliable help whenever needed.
  • Infrastructure Management: Ensuring systems are secure, connected, and optimised for performance.
  • Cyber Protection: Safeguarding data and operations with robust security measures.
  • Tailored Solutions: Taking the time to understand each business inside-out, so support is always relevant and effective.
  • Success Wheel Approach: Our unique methodology puts clients at the centre, building success around their goals and challenges.

Our Microsoft-first approach means we know the tools inside-out, and our people-first ethos ensures you get support that’s as human as it is expert.

Why This Designation Matters

Not every partner receives this recognition. BCN is proud to be among the first partners globally to achieve Microsoft’s Solution Partner Designation for Support Services. This status is awarded only to organisations that have proven their ability to deliver secure, high-performing solutions in real-world environments. For our clients, this means working with a partner who’s not just accredited, but truly invested in your success.

About BCN

As one of the UK’s leading Microsoft Partners, BCN is trusted by organisations to deliver secure, scalable, and forward-thinking solutions across Data & AI, Cloud, Modern Workplace, Cyber Security, Managed IT and Business Applications and Development. Our people-first approach, deep experience in support services, and access to exclusive Microsoft programmes mean we’re ready to power your progress; wherever you are on your technology journey.

Contact Our Microsoft Experts

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