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Posted 7th May 2025
Since 2018, Microsoft’s investment in Dynamics 365 Business Central has provided users with an array of benefits, from cloud functionality and automation to game-changing sector-specific capabilities.
The Wave 1 2025 release is no exception.
Formidable upgrades across AI, supply chain management, reporting, and user experience have been coupled with even greater sector-specific functionality. In short, Wave 1 is designed to make your day-to-day operations smarter, faster, and more connected.
At BCN, we’re committed to helping you make sense of these changes, discover ways of maximising their value, and ensure your business stays ahead of today’s current and dramatic technological curve.
Here, we look at what’s new and what it means for your organisation.
The headline-grabbing update from this latest Wave is the deeper integration of Microsoft Copilot and AI-driven features across Business Central.
Among the standout new tools is the Sales Order Agent. This tool automates order processing from customer emails it identifies customers, clarifies via email, checks item availability, creates quotes/orders, generates PDFs, and logs interactions. Every phase is automated, requiring zero human intervention beyond optional oversight.
Copilot is also assisting finance operations. With teams able to automate tasks such as bank reconciliations and journal postings, precious time is freed up for more value-adding pursuits and initiatives.
Expert View
Managing inventory and supply chains just got easier. It got a whole lot faster as well.
The new inventory planning automation – Wave 1 delivers richer, built-in analytics, pre-built Power BI and Excel templates that flag low-stock items, forecast demand, and highlight transfer-order opportunities directly within Business Central.
Another notable enhancement is the ability to post operations (like invoices or journals) in batches or in parallel, to allow for faster processing. For businesses that handle high transaction volumes, bottlenecks can be easily cleared, even during the busiest periods.
Plus, enhanced Field Service integration and enhanced e-document workflows.
Wave 1 takes Business Central’s reporting capabilities to a new level. As you can now access pre-built financial report templates, the reliance on external reporting tools or custom reports can be dialled down significantly. Elsewhere, financial data now flows with much less friction into familiar tools like Excel and Power BI, with richer, easier-to-manipulate datasets.
The potent new reporting features don’t stop there either. Wave 1 allows you to annotate and collaborate on reports directly within Business Central. This means reporting – a once static, backwards-looking process – has been converted into an organic, real-time collaboration tool.
While Business Central is improving exponentially as an overall tool, it’s also integrating more deeply within the broader Microsoft ecosystem.
For businesses already using Microsoft 365 or planning broader Microsoft cloud adoption, these updates reinforce Business Central as the natural hub for operations.
Wave 1 introduces a series of refinements that make Business Central more intuitive, customisable, and accessible, particularly for new users. From the moment someone logs in, the experience is cleaner, smarter, and more aligned with their specific role.
Collectively, these upgrades support smoother adoption and deliver a more engaging, efficient day-to-day user experience.
One of the clearest signs of Microsoft’s ongoing commitment is its targeted investment in sector-specific solutions. Here’s a glimpse of what users can expect:
Retail and distribution: Advanced inventory insights, better channel management, and smarter replenishment rules.
Manufacturing: Real-time supply chain integrations, smarter production orders, and enhanced visibility across factory operations.
Professional Services: Improved resource management, more accurate project financials.
Expert view
It’s about meaningful improvements that help your organisation run smarter, faster, and with less friction.
From AI-powered automation and simplified supply chains to real-time reporting and tailored sector capabilities, Business Central continues to evolve into the obvious platform for organisations seeking growth, efficiency, and resilience.
At BCN, we’re here to ensure every one of these innovations becomes a real-world, practical advantage. Whether it’s guidance on implementation, support with adoption, or insight into what’s next – our experts can help you get the most from Business Central, today and beyond.
If you’re already a cloud-based Business Central user, you don’t need to do anything. These updates will roll out automatically as part of Microsoft’s regular upgrade schedule.
However, we recommend you review this short guide to preparing for a Business Central upgrade to stay ahead of the changes.
If you want to maximise the value of the new features, speak to your BCN Account Manager to book a session with one of our Business Central experts. We’ll walk you through the updates, show you how to use them, and ensure you’re unlocking every possible advantage.
