
Summary
Sector
Field Sales agency, targeted data led insights, auditing, and merchandising.
Company size
UK HQ, approx. 200 permanent staff.
Key technologies
Microsoft Azure, Infrastructure-as-a-Service (IaaS), single sign-on, Microsoft Office 365 including Exchange Online, SharePoint Online, Power Bi, Teams, business continuity
and Sophos firewall, bespoke and web mobile applications.
BCN services provided
Design and management of IaaS environment, implementation of full Microsoft Office Suite, 24/7/365, 1st, 2nd and 3rd line service desk including security advice and guidance on Office 365 configuration, Sophos firewall configuration, programme and business change, support consultancy, IT staff training (tech adoption) and deployment of a suite of critical bespoke business management applications.
Background
As one of the most successful field sales agencies in the UK, Tactical Solutions work with a selection of the UK’s biggest brands in the retail and FMCG sectors.
Tactical Solutions could see that they were becoming constrained by their existing environment, which was a mixture of on premise and data centre based servers and technologies.
Having designed, developed, deployed and supported critical business applications for Tactical Solutions, BCN were perfectly positioned to help and navigate them to the cloud.
BCN’s knowledge and experience of both Azure and their applications allowed BCN to design a solution that would provide both the scalability and resilience they were looking for.
Our proposal
BCN advised Tactical Solutions that Azure & Office 365 were the best options for them in the medium-longer term. The move to Azure would provide a secure, scalable and resilient platform allowing them to grow as and when needed. Not only would this save them time and resource not having to look after the environment it places them in the perfect position to introduce new technologies and systems into their business.

Transform & Adopt
Once the solution was agreed and road-mapped, BCN Group set about delivering the solution as follows:
- An Office 365 tenancy was commissioned on behalf of Tactical Solutions.
- Email was migrated from Lotus Notes to BPOS and finally O365.
- A secure production environment was configured in Azure and extended to other Azure regions to provide resiliency.
- Critical business applications where migrated to the new Azure platform, also making use of Azure Blob storage for over 1 million photographs.
- Decommissioned and removed all on premise email and production servers.
Manage & Evolve
Since this initial project BCN Group continue to provide consultancy and support, assisting them with additional Office 365, Azure, Power Bi and bespoke business requirements on a weekly basis.
The advice and support given by BCN Group has provided a robust and flexible environment for this dynamic retail management business.