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IT Support Manchester

IT support, Cyber security consultant and Microsoft Solutions Partner across Greater Manchester

BCN Manchester

Your business’s IT is often overlooked and only noticed when something goes wrong, then suddenly it’s the focus of everyone’s attention.

It’s easy to take IT for granted when it’s running smoothly, yet technology has never been more vital to the prosperity of businesses of all sizes and across every industry. Remote and hybrid working are becoming the norm, and there are more connected devices than ever before. Each new device and every different out-of-office location is a fresh vulnerability.

That’s why it makes sound business sense to have BCN’s Manchester-based IT support resources always on call. You never know when you’ll need us, but one thing is certain: when you do require support, it’s always urgent. Immediate response and speedy resolution are vital.

With managed IT support services, your business will benefit from flexible, scalable IT support that grows with your needs. Whether you need full support or want to supplement your existing team, we’ve got you covered with a range of services, including infrastructure management, server monitoring and comprehensive Microsoft 365 solutions. Our expert engineers ensure minimal downtime and the highest levels of protection from cyber threats. 

Manchester

Our Solutions

BCN IT Support Manchester

Why BCN?

  • 24/7 dedicated support, including out-of-hours services.
  • Expert handling of server and infrastructure management.
  • Scalable solutions tailored to your specific business needs.
  • Industry-leading security measures to keep your data safe.
  • Managed IT support and helpdesk

    Think of the BCN Helpdesk as your own IT department

    We’re just a phone call or email away whenever a problem occurs. Better still, our managed support means you can rely on 24/7/365 monitoring of your systems. You’re covered whether incidents occur during office hours or late into the night.

    Often we’ll be able to spot and resolve a potential issue proactively – before it even becomes a problem. And if a call-out is required, it’s good to know that our IT Support Manchester team can be on-site anywhere across the region without delay.

    Whether you’re looking for IT consultancy, a full IT management package, or advanced cloud solutions, BCN has the expertise to provide everything your business needs. As your trusted IT partner, we go beyond just fixing problems; we focus on making your IT environment work better for you. 

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  • Security

    Protecting you from cyber-attacks

    A business’ IT infrastructure is at great risk of cyber-attacks. Online security and data protection matters more than ever before as cyber threats escalate, and data becomes a business’ biggest asset.

    In many industries, failure to keep up with the demands of compliance is another threat to your growth and prosperity. Big fines and failure to win contracts can result from compliance problems.

    From cloud back up to network and endpoint security, our BCN IT Support Manchester team can confidently handle every aspect of your cyber security and regulatory compliance.

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  • Microsoft packages and support

    Maximise your Microsoft software

    Microsoft business apps including Teams, SharePoint, Power Platform and Outlook can transform the way your business operates. At BCN Group, we are an accredited Microsoft Solutions Partner, meaning we can help your organisation to implement and maintain Microsoft apps, license and packages.

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  • Server and infrastructure management

    Specialist support for your needs

    Whether you use in-house servers, the cloud or a blend of both, you can rely on our Manchester team to keep it all connected, secure and working efficiently.

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  • Disaster recovery

    Get your business back up and running

    Loss of data is disastrous for any business, whether caused by technological failure, human error, online crime or natural disaster. We’ll make sure everything is backed up securely with the right systems in place to minimise disruption, recover data and keep your organisation working.

  • Cloud migration

    Ready to move to the cloud?

    If you’ve been delaying the move to cloud computing, perhaps because of concerns about disruption or security, it’s time to talk to the BCN IT Support Manchester team. Our advice can put your mind at rest and smooth the way to a problem-free migration, tailored to your organisation.

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IT Support Manchester

Why outsource your IT support to BCN Manchester?

When your IT infrastructure is up to date, secure, fully compliant and problem-free, you can focus on growing your business. BCN’s IT support Manchester is so comprehensive, we can help with that too — by future-proofing your IT and building scalability into every solution. You gain access to a team of experts who are committed to ensuring your technology works seamlessly and efficiently. 

Saving you time and money is the other great advantage of outsourcing your IT to our expert, always-on-call, Manchester-based team. Employing a single IT expert is expensive. Employing enough of them to replicate our round-the-clock support is out of the question for most small-to-midsized businesses. From day-to-day technical support to strategic IT planning, BCN provides the full range of services that help your business stay competitive in a rapidly changing landscape.

customer stories

See how we’ve helped transform businesses like yours

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Manchester Airport

BCN were selected to develop a bespoke Safety Management Information SharePoint site, replacing an existing, time consuming and tedious paper-based safety reporting process. The solution embedded all necessary information into staff PCs, laptops, and PDAs saving the operations team in excess of 300 hours per year.

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  • Aviation
  • Microsoft SharePoint

Southway Housing Trust

With their outdated infrastructure fast approaching the end of vendor support, Southway Housing Trust needed to find a modern solution and a provider who could deliver it quickly. The not-for-profit organisation, which provides quality affordable housing in south Manchester, didn’t simply want to upgrade their systems, they wanted to build a new modern, cloud-first IT environment. BCN was able to quickly and successfully migrate the trust and its more than 300 users to a bespoke Azure infrastructure that provides a flexible, scalable and secure environment that’s fit for the future.

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  • Azure
  • Azure Virtual Desktop
  • Disaster Recovery
  • Public Sector
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Why BCN?

Why partner with BCN?

Partner with BCN Manchester and we will support your business and guide your workforce along every step of the digital journey, managing and supporting all your business-critical technology including cloud, security, software and connectivity.

We understand that no two businesses are the same, which is why our IT solutions are always tailored to your specific needs. Our dedicated team will work with you to create an IT support plan that aligns with your business goals, ensuring that your technology infrastructure supports your operations, improves productivity and mitigates risks. 

The BCN team has the up-to-the-minute knowledge, accredited skills and breadth of experience to advise you on making the right IT decisions. After gaining an in-depth understanding of your technology pain points and business goals, we will use those insights to deliver an end-to-end solution that streamlines existing processes, integrates all your data and makes every application accessible.

Look forward to having a connected, future-ready workplace in which your people, data and business goals come together in a single, managed, accessible and secure environment.

Ready to grow your business? Let’s talk tech.

Follow the link or speak to one of our experts on 0345 095 7000

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