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Online Series: AI That Works

5 min read

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AI That Works: Practical AI for Real Business Impact

AI is changing the way we work. But how do you make it work for your business without wasting time or taking risks? That’s what AI That Works is all about. In every session, we’ll share step-by-step guidance and practical tips so you leave with actions you can take right after the session.

Why join the series?

  • Stay secure: Learn how to avoid AI risks and meet compliance requirements.
  • Get practical: Real-world steps, not sales pitches.
  • Ask the experts: Live Q&A with BCN and Microsoft specialists.

 What’s in the series? Over the online series, we’ll cover the topics that matter most for businesses looking to adopt AI with confidence. From starting safely with AI to building AI agents and boosting productivity with AI. Every episode is focused on helping businesses make AI work without complexity or and reduced risk.

Episode 4 – How to Automate Everyday Work: Building Your First AI Assistant

  • Date: 13th August
  • Time: 12pm – 12:45pm (BST)
  • Location: Microsoft Teams

You’ll Learn:

  • What an agent actually is: The difference between a process, a workflow, and an agent, explained clearly without the jargon, so you know exactly what you’re building and why.
  • How agents create more value: Where agents fit in the journey from using Copilot day-to-day to getting it to do more of the work for you, without adding complexity.
  • How to build your first agent: A live build inside M365 Copilot during the session, so you can see how straightforward it is to get started and what’s possible from day one.
  • What comes next: How to take what you build and share it with your team, so the value doesn’t stop with you..

You can watch the previous episodes on-demand here:

Episode 1 – Getting Started with AI: How to Start Safely and Smartly

AI adoption is accelerating but if not done with care, so are the risks. Shadow AI, unmanaged tools, and compliance gaps can put your business at risk.

In this first session, we shared the key steps to start safely.

Watch the recording, you’ll learn:

  • The key questions to ask before choosing any AI tool, so you pick the right one safely and confidently.
  • How to bring the right people into the conversation early to speed up adoption and avoid roadblocks.
  • Simple, secure ways to weave AI into your existing processes, without big budgets or disruption.

Watch the recording of Episode 1 here.

Episode 2 – How to Prompt AI Properly

AI is only as useful as the instructions it’s given. Vague prompts lead to poor outputs, rework, and frustration, which is where many teams get stuck.

In this session, we focused on how to prompt AI properly, using simple structures that work in real day‑to‑day roles.

Watch the recording, you’ll learn:

  • How to write prompts that actually worked, using clear, repeatable structures that reduced busywork and delivered reliable results first time.
  • Practical, real‑world examples for everyday tasks such as emails, summaries, meeting prep, research, task lists, spreadsheets, and project updates, all shown with clear before‑and‑after improvements.
  • How safe use was built into the prompting process, including how to avoid exposing data, spot risky behaviour, and apply simple checks to stay compliant.

Watch the recording of Episode 2 here.

Episode 3 – Everyday Hints and Tips Hidden in Your Work Tools

Choosing the right tools and knowing how to prompt are great starting points. But the real question is what does it actually look like on a normal working day, in the applications your team already uses.

In this session, we put M365 Copilot to work live across Outlook, Word, Excel, and Teams. No theory, no slides, just real prompts and real outputs.

Watch the recording, you’ll learn:

  • How to cut through long email threads in minutes, extracting key decisions, outstanding actions, and drafting replies without reading every message.
  • How to pull together rough notes, brain dumps, and scattered documents into a structured executive summary using a single prompt, and rewrite it to sound like you.
  • How to clean up messy spreadsheet data, build charts, and answer analyst-level questions over your data without writing a single formula.
  • How to catch up on meetings you missed, find every action assigned to you, and get back into a conversation as if you were there all along.

Watch the recording of Episode 3 here.