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Statistical Process Control (SPC) is an industry-standard methodology for measuring and controlling quality during the manufacturing process. Quality data in the form of Product or Process measurements are obtained in real-time during manufacturing. This data is then plotted on a graph with pre-determined control limits. Control limits are determined by the capability of the process, whereas specification limits are determined by the client’s needs.
Unlike traditional mass-production methods such as the Red Amber Green (RAG) tools, SPC has more context. With RAG, you may get a Green signal, but in the grand scheme, the process may be failing. On the other hand, SPC helps identify potential quality issues early so you can intervene and address them before they lead to defective products, compromised lines, wasted resources, and lost time and revenue.
SPC can be applied to any process that produces measurable outputs, such as manufacturing, healthcare, education, and software development. Companies are leveraging SPC to improve their processes in various domains.
For example, a food manufacturer uses SPC to monitor and control the temperature, moisture, and weight of its products to ensure they meet quality standards. A hotel chain uses SPC to measure and improve the satisfaction of its guests. Hospitals use SPC to track and reduce infection rates, medication errors, and readmission rates. Schools use SPC to assess and improve student performance and learning outcomes. A software company uses SPC to measure and improve the reliability, usability, and functionality of its software products.
SPC can help companies achieve many benefits, like highlighting variation and improving consistency in the process output, detecting and preventing defects and errors before they reach the customer, and saving costs and resources by minimising waste, rework, and scrap.
Additionally, SPC can drive productivity and efficiency by highlighting where processes may be failing and enabling you to know where to focus your efforts. SPC can foster a culture of continuous improvement and innovation by involving and empowering the employees.
With real-time SPC, you can:
Usually, healthcare organisations have relied on RAG tools to log, monitor, categorise, and sort masses of complex data, but presenting data in this way may not give executives the most accurate picture of the situation.
RAG tools are straightforward, making them a widely employed method for visualising performance data. Originally, they served as a project management tool for monitoring how teams were progressing with individual tasks, utilising a traffic light system – Red, Amber, Green – to highlight key indicators and delineate varying levels of performance.
Simple and visually appealing, RAG tools are frequently used when dealing with complex data. The colour-coded system is universally recognised, ensuring the data is comprehensible to everyone within the frequently diverse teams found in healthcare organisations.
However, whilst RAG tools are easy to grasp and offer a quick, at-a-glance overview of performance, limitations in the way data is presented can result in deeper issues being obscured or hidden, thereby negatively impacting decision-making.
Conversely, SPC charts are a more nuanced tool for visualising key data from across organisations. In healthcare organisations, SPC charts provide continuous monitoring of processes, allowing healthcare professionals and managers to see trends and spot patterns over time. It is also able to distinguish between natural and non-random variations.
SPC charts help managers understand variations that lie within the process, differentiating between those that are natural (common cause variations) and those that are non-random and due to specific, identifiable factors (special cause variations). This distinction is critical in healthcare organisations and settings, where understanding the root cause of issues can lead to more effective interventions and more successful outcomes.
Additionally, SPC charts support more informed, data-driven decision-making in healthcare settings by providing more detailed and contextual information in a quick-glance format. This enables healthcare professionals and managers to make decisions based on bona fide insights rather than simple visual cues that lack nuance or context and provides the ability to anticipate the ‘voice of the process’ and predict how systems will behave over time.
EasySPC from BCN is an advanced SPC software solution that gives you the ability to scale and automate your SPC practices within Power BI.
It integrates seamlessly with your existing Microsoft systems, automates data collection, generates real-time SPC charts, and delivers at-a-glance insights that help manufacturers monitor process variation around the clock to ensure production quality.
With features unique to BCN, such as Spotlight and Capability Analysis, we can elevate the functions of SPC in your organisation to drive growth and efficiency.
EasySPC Spotlight is BCN’s latest innovation within EasySPC. It provides a single overview of performance across multiple indicators and shines a ‘spotlight’ on any unexpected results, enabling users to quickly identify potential issues and take the appropriate action.
Features of Spotlight:
Capability Analysis is another feature unique to BCN’s EasySPC, added to strengthen the ability to support businesses along their quality journeys and empower them to ensure their processes not only remain stable but can meet the performance standards needed to deliver high-quality outcomes consistently.
Capability Analysis is designed to assist businesses in evaluating whether their processes can consistently deliver results that meet pre-defined specifications. By quantifying how effectively and reliably a process can adhere to performance standards, businesses can better pinpoint areas for improvement, ensuring they maintain high levels of quality. This is particularly useful in industries where compliance, consistency, and precision are of paramount importance. Additionally, in manufacturing industries, it will be in their contract to create parts of a specified size.
Looking to implement SPC charts in your operations management? BCN can provide both the technology and tools, as well as training and ongoing support that will successfully help with the transition.
Discover how EasySPC can help revolutionise your organisation’s data visualisation and decision-making processes, providing you with the tools and insights you need to drive a more informed, efficient, and productive approach to operations management.
We at BCN are proud of our long-standing Microsoft Partnership, positioning us as one of the UK’s leading Microsoft Solutions Partners. This accreditation confirms our status as a recognised supplier of Microsoft technology, delivering top-tier solutions and services across the entire Microsoft portfolio. With six specialisations, 1,600 clients, more than 450 staff members, and a client retention rate of 98%, these accomplishments demonstrate our capacity to assist your organisation in integrating EasySPC.
By opting to work with us, you are choosing to collaborate with our team of world-class, certified professionals who possess access to the latest tools, resources, and technology. Furthermore, we can tailor Microsoft solutions to address your business needs.
