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BCN have a heritage of delivering outcomes through our cloud-first services and currently support over 1200 customers across specialist sectors.
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Your tech partner
Technology has the power to transform how social housing providers operate – delivering better results for tenants, stakeholders and employees. Ensure your organisation is ready for a new era of productivity with BCN’s social housing IT solutions.
Challenges
Social housing providers find themselves at a crossroads. There’s no question that digital transformation and the successful adoption of new technologies have the potential to revolutionise the way that services are delivered. But many providers have fallen behind the innovation curve and there’s concern that they’ll be cut adrift with the emergence of new technologies.
The sector faces many challenges, from legacy systems and resourcing to the growing data management issue. Overcoming these will be key to unlocking the potential of digital transformation to improve operations and ultimately, tenant outcomes. Here are the three key challenges that BCN can help social housing providers to address.
From front-line operational delivery to performance reporting and strategic decision-making – social housing has a data problem. The challenge facing organisations is complex. BCN helps providers to lay the foundations that will unlock data-driven opportunities well into the future.
New technologies have huge potential to transform how social housing providers deliver services. BCN enables organisations to realise their digital potential; connecting staff, internal processes and tenant information through insight-led user-designed solutions.
One of the most common complaints in the social housing sector are the limitations that are being imposed by legacy systems. Operating on outdated technology and infrastructure that isn’t compatible with modern digital solutions, current systems are more hindrance than help. BCN can work with you to build a strategic roadmap to outline how your organisation can migrate to a modern, future-proofed suite of systems.
Who we work with
Guide
Good data fuels AI. And AI will deliver a new era of productivity for the social housing sector. The prize is there for the taking, but only for those who embark on their data journey.
Download our guide to find out how you can explore what’s possible with your own transformation journey.
Research
Poor data management is proving detrimental to tenant experience and effective decision-making.
That’s according to exclusive research that assesses the scale of the challenge that’s facing social housing providers.
Produced by Dr Simon Williams in partnership with BCN, this report reveals the widespread data challenges facing the sector and the steps that social housing associations need to take to address them.
With Microsoft Fabric collecting your data and Power BI presenting it in whatever format you need, you can access insights that are critical to staying on top of arrears, voids, and tenant issues.
And the good news is that it’s quick and easy to get set up, so you could start unlocking its value in a matter of days.
Our solutions
BCN’s comprehensive range of digital solutions will help you achieve your ambitions. View our featured products and services for the social housing sector below.
No matter where your data is pulled from, BCN will collect and consolidate your data by placing it in a central repository, structuring it so you can base your decisions on your own data. Find out more about BCN’s approach for Azure Data Warehousing below
From source to report. Rapid projects with delivery designed from our best practice approach for Power BI with fixed budgets. Make faster decisions with the ability to access and analyse your tenant, repairs, arrears data and more in real time, on the go.
Got specific challenges that need addressing? With BCN’s Microsoft Power App capabilities we’ll take your ideas and turn them into reality. Low-code, rapid, cost-effective solutions for social housing.
Azure Migration and optimisation to work with your existing systems
Customer success stories
With their outdated infrastructure fast approaching the end of vendor support, Southway Housing Trust needed to find a modern solution and a provider who could deliver it quickly. The not-for-profit organisation, which provides quality affordable housing in south Manchester, didn’t simply want to upgrade their systems, they wanted to build a new modern, cloud-first IT environment. BCN was able to quickly and successfully migrate the trust and its more than 300 users to a bespoke Azure infrastructure that provides a flexible, scalable and secure environment that’s fit for the future.
For a review of how tech can how your organisation please get in touch.
why bcn?
Our people and partnerships, end-to-end capabilities and experience in social housing, BCN in a unique position where we are able to get to the hear of the challenges you face. Our growing team of professionals are on-hand to support your organisations digital transformation journey.
Working with organisations, we understand the challenges and the opportunities for digital transformation
Our growing team of IT experts are leaders in the field and have the accreditations and exams to prove it.
Our industry-leading customer retention rate is a direct result of the leading services we provide every single day.
About how we can support your housing organisation
