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Sectors
BCN have a heritage of delivering outcomes through our cloud-first services and currently support over 1200 customers across specialist sectors.
About Us
Your tech partner
BCN delivers managed IT support and digital solutions for care homes, helping providers improve efficiency, protect sensitive data and support better care delivery across single-site and multi-location organisations.
Understanding the Challenges in the Care Sector
Care homes are operating under increasing pressure, from staffing shortages and rising costs to regulatory demands and evolving resident expectations. Many providers are also working with manual processes, ageing systems and disconnected platforms that make day-to-day operations harder to manage.
Our IT Managed Services, supply care providers with the capability to modernise their infrastructure, improve collaboration, protect critical data and give staff more time to focus on delivering high-quality care.
Recruiting and retaining skilled staff remains a major challenge across the care sector. Technology can help reduce admin, improve communication and free up teams to spend more time with residents.
Care providers need secure systems that support GDPR, CQC expectations, data protection and transparent reporting.
Paper-based processes, legacy systems and disconnected platforms can slow teams down, increase duplication and make key information harder to access.
Residents and families increasingly expect more connected, responsive and personalised care experiences, supported by secure and reliable digital tools.
Many care homes rely on multiple platforms that do not work together effectively, creating gaps in visibility, reporting and operational control.
OUR CARE HOME IT EXPERTS
Care teams are under constant pressure to do more with limited time. BCN helps care homes use Microsoft 365 to reduce admin, improve communication and make important documents easier to access. From secure file sharing and Teams collaboration to policies, rotas and operational updates, Microsoft 365 helps staff work more efficiently across one or multiple sites, giving teams more time to focus on delivering high-quality care.
Let us take care of you with Managed Services
Digital transformation is not just about upgrading systems. For care homes, it is an opportunity to streamline operations, reduce admin pressure, improve staff productivity and support safer, more responsive care.
BCN’s Managed Services help care providers build secure, scalable and connected IT environments that support day-to-day care delivery. From 24/7 support and cloud infrastructure to cyber security, Microsoft 365, backup and connectivity, we take care of the technology your organisation depends on.
Whether you operate one care home or multiple sites, we provide tailored IT support and digital solutions designed to improve efficiency, strengthen resilience and protect sensitive resident data.
We do not just manage your IT. We help create the digital foundation for safer, smarter and more sustainable care.
Build a reliable, connected environment that supports digital care systems, mobile working, remote access and multi-site operations. - Managed Support - Managed Cloud - Managed Azure - Managed Network
Protect sensitive resident data, compliance documents and operational systems with managed security, monitoring and recovery services. - Managed XDR - Managed Backup - Managed Defender for Endpoint - Vulnerability Management as a Service - Managed Firewall - Managed Penetration Testing
BCN For IT Support
BCN combines technical expertise with an understanding of the operational and compliance pressures facing care providers. We help care homes modernise their IT, improve resilience and make technology easier for staff to use.
Our cloud-first approach, managed support services and Microsoft Partner expertise allow us to deliver secure, scalable solutions that support care delivery, reduce disruption and help providers build a stronger digital foundation.
Solutions
At BCN, we’ve been providing managed services to our customers since day one, so we know exactly what makes a good service. Using that experience, we’ve designed a series of Managed Service Bundles to meet your care home organisation’s needs.
Protecting sensitive resident and operational data is essential. BCN helps care homes strengthen security with managed protection, monitoring and response services designed to reduce risk and support compliance.
Create a more connected working environment with tools that support communication, collaboration and secure access to key information. BCN helps care homes use Microsoft technologies to improve day-to-day working across teams and locations.
We take care of everyday IT support, monitoring and maintenance so your teams can stay focused on delivering care. Our managed services help minimise downtime and keep essential systems running reliably.
Better visibility helps care providers make faster, more informed decisions. BCN helps care homes use data, analytics and AI to improve reporting, identify trends and support smarter planning across areas such as compliance, occupancy, operations and performance.
Reliable infrastructure is the backbone of modern care. We help care homes build secure, scalable cloud and network environments that support mobile working, digital care systems and multi-site operations.
Enabling Safer, Connected Care Through Modern Infrastructure
A multi-site care home group was operating on ageing IT infrastructure, with unreliable connectivity across locations. Staff were struggling with slow systems, inconsistent access to care records, and increasing reliance on paper-based processes—impacting both efficiency and quality of care.
Care staff can now access up-to-date resident information instantly from any device
Reduced admin time, allowing more focus on patient care
Improved compliance with data protection standards
Scalable, future-ready IT estate supporting new digital care initiatives
Our Healthcare Clients
Strengthening Cyber Security and Compliance in a Regulated Environment
A care provider faced increasing cyber risk, with limited visibility over endpoints, inconsistent security practices, and growing concern around safeguarding sensitive patient data—particularly in light of regulatory pressures.
Significant reduction in security vulnerabilities and attack surface
Greater confidence in compliance with healthcare data regulations
Improved visibility and control over devices and users
Leadership team gains assurance that patient data is protected
BCN provides managed IT support covering day-to-day user support, infrastructure, cloud services, cyber security, backup, monitoring and ongoing maintenance. We help care homes keep essential systems secure, reliable and accessible for staff.
Yes. BCN supports both single-site care homes and multi-location care providers. Our services are designed to scale with your organisation, helping teams work consistently and securely across different locations.
Technology can reduce time spent on manual processes, improve communication and make important documents easier to access. Tools such as Microsoft 365, cloud platforms and automation can help teams work more efficiently and focus more time on resident care.
BCN helps care homes protect resident records, care plans, compliance documents and operational data through managed cyber security, secure cloud services, backup solutions and proactive monitoring.
Let’s talk about simple, secure and reliable IT support for your care organisation. Whether you operate a single care home or multiple sites, BCN can help you modernise your technology, protect critical data and support your teams with dependable managed IT services.
