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BCN have a heritage of delivering outcomes through our cloud-first services and currently support over 1200 customers across specialist sectors.
Your tech partner
Age NI is the leading charity in Northern Ireland dedicated to helping everyone make the most of later life. Age NI believes in a world where everyone can love later life and we work every day to achieve this and helps thousands of people every year, providing companionship, advice and support for older people who need it most.
Age NI’s services include a wide range of direct care and wellbeing services, including day centres, respite care and residential homes specialising in dementia, a freephone advice line and other community-based services.
Age NI educates, campaigns and lobbies the Northern Ireland Executive, the Northern Ireland Assembly and Government departments and agencies to ensure that older people’s issues are represented at the highest level.
Disaster Recovery Solution
Age NI needed a long-term IT partner. They wanted an experienced partner to help them build a robust, flexible, secure, compliant, and proactively managed, platform that could handle their various business applications.
Age NI wanted to plan and prepare for the future. They were also happy to consider either on-premise or cloud computing options. Any solution would have to be resourced in a cost effective way, a best fit for its employees, and the best enabler of its current operations.
The business had grown considerably over the last few years, so it was also time for a full IT review to think through Age NI’s business strategy in full and align it with technology. In practice, this meant looking carefully at all of Age NI’s employees and making sure that IT was enabling their roles as much as possible. In past years IT was not operating as efficiently as it could have.
There was a lot to consider, Age NI had such a nuanced range of needs and their process involved discussion with a number of IT providers. A key issue was around whether to go on-premise or to the cloud. BCN said it would be hard to say at this early stage. It could easily be a combination of both. BCN would need to start by discussing with all Age NI stakeholders. Other issues to consider were.
All these questions and concerns were satisfied by the provision of proposals, meetings and references that demonstrated a clear understanding of their needs plus the market sector and evidence of the right processes in place for ensuring a smooth transition.
This was a large job with a certain amount of upheaval. Age NI’s core infrastructure and user interface would be undergoing a large change. This meant that the proposed transition process employed by BCN had to hit the right spot. This produced a considerable amount of deliberation and care to ensure all of Age NI’s needs were met. This also involved assuring users and managers that things would be phased in gradually and that changes would produce valuable benefits, despite there being a small upheaval.
It consisted of an infrastructure refresh and the introduction of cloud services, offering highly resilient onsite server and networking services with near continuous backups, plus the addition of cloud-based Disaster Recovery all monitored 24/7 and tested regularly. It was implemented over the course of 3-6 months
What were the results?
Tactical Solutions were becoming constrained by their existing environment, a blend of on-premise and data centre based servers and technologies. BCN’s knowledge and experience of both Azure and their applications allowed BCN to design a solution that would provide both the scalability and resilience the business needed.
Camelot’s internal communications team initiated a project to cost-effectively and efficiently transform their internal intranet, Alterian CMS, from a static platform to a dynamic, engaging, and interactive SharePoint site available to all users on all devices.
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