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Managed Network Services & Solutions

Proactive managed network services that connect your systems, people and customers, optimised for performance, minimising downtime and maximising your productivity.


Managed Network Services are at the core of your organisation. They're the bloodline connecting your business, your people, and your customers. BCN’s comprehensive Managed Network Services are designed to ensure your network performs at its best, enabling your business to thrive. 

What are Managed Network Services?

Managed Network Services involve the monitoring, management, and optimisation of a business’s network infrastructure through a third-party provider. The service includes monitoring and managing network devices, like switches, routers, and firewalls. 

At BCN, we understand the critical importance of your network infrastructure. By choosing BCN Managed Network Services, you can ensure a reliable, secure, and high-performing network infrastructure that supports your operations and broader objectives.


What do our Managed Network Services include?

BCN’s Managed Firewall and Network Service is designed to mitigate risks to your network by utilising BCN’s expertise in building, managing and supporting different networks for all types of organizations. We provide regular network health assessments to ensure everything is optimized, expert support for network issues to reduce downtime, configuration backup and restoration of supported network devices, and ongoing licence management. Here you can find an overview of our services. 

  • Network Reviews & Recommendations

    We offer a network health assessment as part of our service onboarding, plus a bi-annual network health review of your network with recommendations and guidance.

  • Managed Patching

    BCN's services include patching of firewalls, firmware patching of other network devices, plus ad-hoc critical vulnerability patching.

  • Proactive Support

    We offer proactive monitoring of all of your network devices through our Network Operations Centre (NOC), alongside support from BCN’s experienced service desk.

  • Configuration Backup & Restore

    BCN offers automated configuration backup and restore for supported devices.

  • Licence Management

    We offer firewall license renewal notifications and license procurement services to keep your network services secure and up-to-date.


See how we've helped transform businesses like yours

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Metro Rod

MetroRod needed to migrate from their existing IT provider and needed a provider to help the business review and recreate their entire IT infrastructure, including designing an Azure environment, migrating business systems, replacing core systems and legacy technology among a plethora of other needs. Successfully delivering the project in the time frame, BCN continues to support the business’s digital transformation journey.

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  • .Net
  • Azure
  • Drain care and repair
  • Microsoft Office 365
  • Microsoft SharePoint

Wilfrid Smith

Wilfrid Smith’s managed IT services provider BCN Group offered the senior management a discovery session to look at potential improvements to their legacy environment. This discovery day enabled BCN to recommend the migration to Office 365 and advise of the benefits, capabilities and cost savings it could bring to their organisation.

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  • Azure
  • Industrial Services
  • Microsoft Office 365
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Benefits of our Managed Network Services

Whether its our proactive support, expert firewall management, or providing you with peace of mind, investing in BCN’s Managed Network Services can provide several benefits for your business, including: 

  • Network insight

    Knowing what you have is often the first step to improvement. Get a full view of your network architecture and regular reviews to identify stability, performance, security and capacity management.

  • Proactive support

    Monitor your network infrastructure and services to identify and alert on issues as they arise, often before you notice them. BCN’s NOC team will identify major issues and provide root cause analysis where P1s arise.

  • Firewall management

    Identify issues with your firewalls quickly, keep them up to date and patched, and ensure you're protected from major threats.

  • Secure network

    BCN keeps your firmware up to date with managed patching to mitigate vulnerabilities as they arise, before they exploit your network.

  • Peace of mind

    BCN manages your network for you, so you can concentrate on what your business does best.

Ready to grow your business? Let's talk tech

Follow the link or speak to one of our experts on 0345 095 7000

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Why choose BCN for Managed Network Services?

BCN’s Managed Network Services offer proactive monitoring, IT support, enhanced security, and greater scalability. Optimise your network’s performance, reduce your downtime, and free up internal IT resources with our leading managed services for networks.  Here are some of the top reasons why you should choose BCN as your partner for Managed Network Services.

  • Experience

    BCN Group was originally founded as “Blue Coffee Networks”, so since our inception we have been building, managing and supporting networks for customers of all shapes and sizes.

  • Best-in-market Technology

    BCN partner with the best technology vendors in the market to ensure your network is running smoothly.

  • Industry Expertise

    BCN work with customers across a range of industry verticals. Whether you're a pub chain with 300 sites or a wholesaler with large warehouses, we know your challenges and can help navigate them.

  • End-to-end Service

    BCN can help at every stage of your network’s lifecycle. Whether it’s architecting new solutions, refreshing existing ones or maintaining what you have, we’re here to ensure your network experience is optimal on every level.


Frequently asked questions

  • Can BCN help with network hardware?

    Of course! BCN partner with the world’s leading network appliance vendors to get the right kit for you. We can also help with recommendations and guidance based on our experience and expertise. We also offer licensing procurement to ensure you are compliant. 

  • Do BCN offer 24x7 options?

    BCN offer a multitude of support options to suit your business, including 24×7 options. Get in touch or see our Managed Services page to see what fits for you. 

Ready to grow your business? Let's talk tech

Follow the link or speak to one of our experts on 0345 095 7000

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