IT Solutions
Depend on us to get your organisation to the next level.
Sectors
BCN have a heritage of delivering outcomes through our cloud-first services and currently support over 1200 customers across specialist sectors.
About Us
Your tech partner
Your employees are your business. The Managed End User Bundle includes services you need to support your employees and keep them productive and protected.
BCN’s Managed End User Bundle keeps your employee’s devices maintained and monitored to enable them to focus on being productive while we take care of your IT through:
Managed End User
BCN’s Managed End User Bundle is a package of specially selected services, curated by our experts to give you everything you need to keep your employee’s devices maintained and monitored. Enable your employees to focus on productivity whilst we take care of your IT through:
7x7 business hours service desk via web, email and phone.
Remote takeover to solve user issues swiftly.
Automated patching for Windows and support 3rd party apps.
24x7 monitoring of user devices.
Ensure the productivity of your employees is maximised through on-demand support for everyday issues.
Flexible and scalable as your business grows.
The Managed End User Bundle is designed to provide you with comprehensive support of your End Users.
With a focus on ensuring seamless operations, maximising productive and minimising downtime, our bundle includes:
*Supported apps only
**Remediation in support hours only
SLA-backed IT service desk available 7am-7pm via web, email and phone
Incident and request management
Windows patching for end user devices
3rd party app patching*
24x7 monitoring of end user devices**
Remote support for end user devices
M365 app support
M365 system administration
M365 backup (Exchange Online, SharePoint Online, OneDrive)
Third party management
Service reporting
BCN is one of the UK’s leading Microsoft partners, fully accredited with all 6 partner designations across the Microsoft cloud.
We are a single source partnership that creates, develops and supports solutions for IT & Cloud Infrastructure, Cyber Security and Business Applications.
As a single source for all your technology solutions, we focus on insight-led services that drive resilience, optimisation and growth.
