AI
Unlock new levels of productivity with transformational solutions driven by the latest advancements in AI.
IT Solutions
Depend on us to get your organisation to the next level.
Sectors
BCN have a heritage of delivering outcomes through our cloud-first services and currently support over 1200 customers across specialist sectors.
About Us
Your tech partner
Technology that works. Support you can trust.
Keeping your business secure, connected and productive. Our managed services work as an extension of your IT team, looking after your devices, servers, network, firewalls and security, so your people can focus on what matters.
managed services
Every organisation is at a different stage in its tech journey. So we start by listening, then build the right support around you, not the other way around. Our services are modular. Start where your need and your risk sit today and scale up as you grow. Each one comes with clearly defined coverage, a simple per-unit price, and the backing of a leading Microsoft partner.
Your business does not stop, so when you need extended protection our optional 24/7 service handles priority incidents and overnight alerts at any hour. Service requests are actioned promptly, usually by the next business day or sooner if agreed. With continuous cover, urgent events are acted on immediately and your teams stay productive and protected.
Our Managed IT Services
Think of our services as an extension of your IT team, supporting your day-to-day operations and underpinning your digital transformation journey. Our experienced team will work proactively alongside you to support your end-users, infrastructure, network, data, business systems and cloud services, so you can innovate and spend more time on the things that matter most.
Enterprise-grade cyber security, packaged or built around you. Three tiers (Essential, Advanced and Complete) backed by 24x7 SOC monitoring, managed detection and response, and identity protection. Pick a level, or mix components to match your risk. Start where you are, and scale when you’re ready.
When standard protection isn’t enough, CloudGuard goes further. Built for complex, large-scale and multi-cloud environments, it pairs Azure Sentinel SIEM and AI-driven threat detection with 24x7 CREST-certified SOC monitoring and managed response. Ideal if you have 500+ users, UK data residency needs, or bespoke apps that need bringing into the picture. Minimum 12-month term.
Find the weak spots before attackers do. Powered by Qualys, we scan across your environment, prioritise what actually matters, and tell you what to fix first. Keep remediation in-house with Scan and Report (Lite), or let us handle it for you with Vulnerability Management & Remediation (VMR), which is the route to take if you’re working towards Cyber Essentials Plus.
Your perimeter, professionally looked after. We maintain, patch and monitor your FortiGate, SonicWall and WatchGuard firewalls across single or multi-site setups, with proactive scanning, vendor-led firmware updates and firewall specialists on hand 7x7. One clear, predictable price per firewall.
Proactive support that keeps your people productive. A responsive service desk (7x7 or 24x7), 24x7 device monitoring, automated patching, Microsoft 365 backup and a managed Microsoft 365 security baseline, all in one service. Plus VIP support for the executives and critical roles who can’t afford to wait.
Your servers, consistently looked after. We manage Windows, macOS and Linux under one approach, with 24x7 monitoring, managed OS and application patching, and quick handling of common issues before they grow. Match support to how critical each system is, with extended cover available where uptime is everything.
Clear visibility and control across the devices that keep you connected. We proactively monitor and manage your firewalls, switches, access points and routers, with Auvik topology mapping, alerting and traffic insight included as standard. A predictable, per-device service with 7x7 escalation.
BCN optimises your Microsoft Azure for peak performance, backed by expert resources, and an industry-leading Managed Services Provider.
Client Success Stories
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Samuel Grant Group operates across three divisions with different workflows and data needs. With BCN unifying the IT landscape and standing up Power BI dashboards on Microsoft Fabric capacity, teams get fast, reliable access to business‑critical data, from sales and warehousing to customer service. Reporting that once took hours is now automated, field teams use Power BI Mobile for on‑the‑go insights, and leaders can spot issues proactively instead of reacting after the fact.
Read how BCN has helped Nichols deliver measurable improvements across cost, performance, security and business agility.
Discover how Vertas Group partnered with BCN to unify data, automate processes and drive efficiency using Microsoft Fabric, Power BI and Dynamics 365.
BCN's Managed Services
When every minute counts, we restore systems quickly, keep you fully informed throughout, and follow up with a Major Incident Report and root-cause analysis, so you know what happened and how we will prevent it.
We do not just treat symptoms. We investigate underlying issues, focus on meaningful patterns, and remove root causes so problems do not keep coming back.
Every change is reviewed through our Change Advisory Board, with risks assessed and rollback plans validated before anything is applied. When service protection needs immediate action, emergency changes get a full retrospective review.
We coordinate your third-party vendors too, managing the flow of information and keeping everyone aligned, so you always have a single point of accountability.
ONBOARDING
Moving from an incumbent can be tricky, and some teething issues are normal as both sides adjust. We make the transition thorough, transparent and low-disruption, and our Hypercare phase resolves early issues quickly to build confidence from the start.
Checking all incoming access carefully rather than relying on blind trust
Deploying our Remote Monitoring and Management platform and fully removing the incumbent tools
Removing all previous provider access promptly and securely
Overseeing every step with support throughout
With extra support in the first weeks to handle higher ticket volumes
Managed & Professional Services
BCN’s professional services ensure that our customers make the most out of their technology investments. Our specialist consultants will assess your current infrastructure to understand the gaps which our secure, architected solutions will fill. As a Microsoft Solutions Partner, our services across the Microsoft stack ensure that whatever challenges our customers face, we have the experience and know-how to solve them.
Our Application Development Services deliver custom-built, scalable solutions tailored to your business needs. Our team works with you to get into the detail of your needs and delivers using leading technologies to provide the business outcome that will help you drive growth and maximise efficiency.
Find out more about Application Development here
Our experts will provide a comprehensive analysis of your data sets, analytics capabilities, and data strategies, providing insights on where you can optimise for insight generation and data-driven decision making to enhance your business performance.
Find out more about Data & Analytics here
Our customised solutions for Microsoft SharePoint include development, customisations, and migration, empowering your teams to collaborate more easily and efficiently. The out of the box experience doesn’t always get you exactly what you need, we address this with our customised solutions.
Find out more about SharePoint Development here
The leading global cloud infrastructure. Our comprehensive services for Microsoft Azure include migration, deployment, management, and optimisation. Explore Azure and find out how you can leverage its power for secure, scalable IT operations.
Find out more about Azure Services here
Our end-to-end solution for businesses wanting to harness the power of Microsoft 365, learn how we can deploy, configure, and support your business’s collaboration, communication and productivity.
Find out more about Microsoft 365 here
BCN’s scalable, secure, and efficient solutions for data storage, management, and analytics, leveraging modern data warehousing technology. Find out how we can help you unlock insights and make better informed decisions.
Find out more about Data Warehousing here
Find out more about our managed and professional services by talking to one of our experts.
Why BCN?
We were built on managed services, and we’ve never lost sight of what that means day to day: keeping organisations secure, productive and supported. We’re a leading Microsoft partner, and one of the first partners worldwide to earn Microsoft’s Partner Designation for Support Services, recognition of how we run our service operations and how we support our clients end to end.
We are the ongoing partners with over 1200 organisations across the UK and abroad, trusted to deliver leading IT support and digital transformation solutions for all aspects of their operations
Our growing team have industry recognised accreditations and expertise from our leading in-house academy. We’re always one-step ahead, providing our staff with the latest in technical and business operations training and support.
With four offices across the UK and a remote-first service model, we provide responsive support wherever it’s needed. Our teams are based nationwide, giving you access to the right expertise at the right time, remotely for speed and efficiency, and on site when the situation calls for it.
FAQ's
Whether or not you need managed IT services will depend on several factors, including the size and complexity of your infrastructure, your IT budget, internal capabilities and your requirements. Get in touch so we can better understand your requirements and recommend the right solutions.
Yes, BCN offer 24/7 support for your IT requirements. Get in touch to find out more on how we can support your internal IT teams.
Whilst our services provide comprehensive support, having an in-house IT team is still valuable for certain tasks and initiatives. Our service teams will work alongside your in-house team, providing additional support and expertise where required.
Follow the link or speak to one of our experts on 0345 095 7000
