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BCN Podcast: How is BCN's Copilot Pilot Going?

BCN's CTO, Head of Business Development, Head of Automation and Efficiency and Senior Product Manager share their hands-on experience of Microsoft 365 Copilot and the progress of BCN’s pilot implementation.

In this episode, the BCN team discusses their experience with Microsoft 365 Copilot and its impact on their day-to-day work.  They dig deeper into it’s benefits, including improved productivity, increased focus during meetings and time savings especially when used in conjunction with Microsoft Teams.

The team emphasises the importance of training  to ensure success with Copilot and its regular new features, while providing advice for businesses embarking on the Copilot journey. Advice also includes starting with a pilot group and leveraging prompt engineering techniques.


  • Microsoft 365 Copilot offers numerous benefits, including improved productivity, streamlined communication, and time savings.
  • Use cases for Copilot include transcribing meeting notes, generating follow-up emails, and analysing customer feedback.
  • Training and adoption management are crucial for successful implementation of Copilot.
  • Continuous improvement and new features are regularly introduced to enhance the capabilities of Copilot.
  • Businesses should start with a pilot group and leverage prompt engineering techniques to maximise the value of Copilot.

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