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IT support for Healthcare

The healthcare sector is continuing its investment in technology to provide better services to patients, reduce costs, and empower their teams.

IT Support for Healthcare

BCN Healthcare have a heritage of delivering outcome-based solutions across Analytics, Automation, and Cloud-based services and currently provide IT support for healthcare organisations across three continents, underpinned by our sector experts since 2008.

About BCN Healthcare

As a leading provider of IT infrastructure and clinical solutions for the healthcare sector, BCN Healthcare work in partnership with your operational and technology teams, identifying targeted improvements to unlock the performance of your technology investments and delivering on your key objectives and outcomes.

BCN Healthcare specialise in forming customer partnerships that deliver long-lasting value and performance. Our partnerships last, based on our best practice approach to customer engagements that are supported by our advisory, delivery and support services.

Challenges

Technology challenges for the Healthcare sector.

The healthcare sector is at a turning point. Organisations are having to re-think the ways in which they bring together their people and processes, ensure their data is standardised and providing actionable insights, whilst manage the practical challenges of backlogs and staffing shortages caused by the pandemic.

Despite the challenges that lie ahead, healthcare IT solutions and digital strategies provide real opportunities for organisations to improve the operational challenges they face. Below are the three core challenges that BCN Healthcare help organisations address.

  • Digital Transformation

    Technology is playing a significant part in our everyday lives and has huge potential to improve how the NHS delivers its services to patients. BCN Healthcare services enable NHS Trust’s to realise their digital potential, connecting staff, internal process, and the patients they care for through insight-led, user-designed solutions.

  • Budgeting and Resourcing

    Staffing shortages mean internal resources are stretched at an all-time high. Technology can do the heavy lifting; the challenge is how NHS Trust’s implement the correct solutions with the right people. Our Healthcare products and services enable Trust’s to identify wasted resource, allowing you to focus on providing life-saving care.

  • Process Improvements

    Improving staff experiences directly impacts the quality and safety of healthcare services. Putting your performance in context is key to determining where you can make impactful process improvements. BCN Healthcare has helped numerous Trust’s visualise the performance of their processes with easy-to-use and understand software solutions.

  • Procurement Challenges

    Identifying the right partner and solution can be a time-consuming process. Your route to market doesn’t need to be. BCN Group are approved suppliers on the UK Governments Digital Marketplace, making it much easier and faster for public sector organisitons to buy our products and services

FEATURED SOLUTIONS

Better experiences, better insights, better care

Explore our range of innovative healthcare IT solutions.

  • Public View

    BCN’s performance monitoring and benchmarking service for NHS leaders. Focus on where to improve services to patients andfast-track the creation of your Integrated Performance Report with Public View Board Pack.

    Public View right
  • EasySPC

    Our Microsoft certified Power BI custom visual that enables you to create Statistical Process Control (SPC) Charts using your own data. Monitor process variation and identify bottlenecks in your processes with this out the box solution.

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  • Microsoft Power Platform

    Need something more flexible? Harness the power of low-code tools to do the heavy lifting. Analyse data, automate processes, and build apps, websites and virtual agents with BCN’s deep NHS Power Platform capabilities.

    Microsoft Power Platform right
  • Data Warehousing

    Our data warehousing services will centralise and consolidate your data from its sources, enabling you to report, analyse, and take informed decisions from your data. Find out more about BCN’s templated approach for Azure data warehousing for ESR.

    Data Warehousing right

OUR HEALTHCARE IT EXPERTS

Been there, done IT

Here at BCN, we understand the importance of keeping patient data safe, monitoring and improving processes, and staying up to date with the latest technologies. Our experts have worked within the NHS across management roles and have since supported the digital journeys of NHS Trusts across the country.

Get in touch to find out more about our end-to-end user-centred design capabilities, intellectual property and large-scale managed services that will enable you to focus on providing lifesaving care.

CUSTOMER STORIES

See how we've helped transform businesses like yours

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Rotherham NHS Foundation Trust

Connecting multiple data sources and transforming the way their performance data is collected, presented, disseminated, and analysed, BCN harnessed Power BI to link the Trust’s data sources and create near real-time data visualisations for 250,000 outpatient appointments.

View Case Study right
  • Healthcare
  • Power BI

East London NHS Foundation Trust

East London NHS Foundation Trust (ELFT) is renowned across the UK’s public health sector as a pioneer of continuous quality improvement. ELFT now uses SPC Charts to provide its teams with intelligent insights in near real-time to support the prediction of future trends, the identification of variations and data-informed decision-making.

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  • EasySPC
  • Healthcare
  • Power BI

Walsall Healthcare NHS Trust

Walsall NHS Foundation Trust wanted to replace their existing intranet with the LiveTiles Enterprise and Reach platform to improve workplace communication and upgrade user experiences.

View Case Study right
  • Healthcare
  • LiveTiles

Alder Hey Children’s Hospital

Alder Hey and Liverpool Heart and Chest NHS Trust needed to roll out Power BI across the joint analytics team. Our solution helped key stakeholders utilise and adopt Statistical Process Control (SPC) charts much more easily and efficiently for their monthly Integrated Performance Reports.

View Case Study right
  • EasySPC
  • Healthcare
  • Power BI

Hampshire Hospitals NHS Trust

Employing over 8,000 staff, Hampshire Hospitals provides acute care services to over 600,000 patients. Despite initial hesitations, the Trust were impressed with the granularity in which Public View enabled performance monitoring, benchmarking, and comparison of other Trusts, causing Hampshire to sign a 3-year contract for Public View.

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  • Healthcare
  • Public View

NHS Liverpool CCG

Acting on a referral from two NHS organisations, Liverpool CCG approached BCN to replace a Power BI Covid-19 dashboard within a 14-day deadline, and move their existing performance data into an optimised, easy-to-use analytics reporting system

View Case Study right
  • Azure
  • Healthcare
  • Power BI
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WHY BCN?

People and partnerships since 2008

Our end-to-end capabilities, people, and technology partnerships give us an unrivalled ability to get to the heart of your challenges. BCN’s success in the healthcare sector stems from the partnerships we have built with our customers and technology partners. Find out more about the BCN approach we take to our customer engagements.

Why BCN?

Reasons to choose BCN Healthcare for your next IT project

We build lasting customer partnerships by delivering a best practice approach to all aspects of service delivery. From guidance on strategy, to encouraging wide adoption and engagement, we empower your teams through knowledge transfer. Our Approach covers three areas…

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    Support

    We provide day-to-day practical support and advice to maximise the value and performance of your solutions.

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    Advisors

    Strategic expertise. We identify the technology and processes that led to operational ‘wins’ and unlock your performance.

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    Delivery

    We deliver operational performance improvements through the design and delivery of innovative Microsoft Power Platform solutions for analytics and automation.

Frameworks

Approved suppliers on UK Government frameworks

BCN Group are approved suppliers on several UK Government frameworks, giving you the visibility you need to make your procurement process simpler, avoiding the need for lengthy tender processes. BCN Group are on the following frameworks for our healthcare customers:

  • G-Cloud 13

    G-Cloud 13 is an agreement where public sector customers can buy cloud-based computing services such as hosting, software, and cloud support. In addition to many off the shelf, pay as-you-go cloud solutions, like BCN’s Public View and EasySPC software.

  • Digital Outcomes 6

    Digital Outcomes 6 is a Crown Commercial Service route to market for public sector customers to access agile development and user-centred design services to accelerate innovation. BCN offer customers bespoke custom application services to meet your needs.

  • Partnerships

    BCN Group can also access other frameworks through our partnership network, this enables all public sector organisations including NHS to access our products and services.

OUR SOLUTIONS

Digital solutions for the modern business

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  • Data and Analytics

    Unlock the performance of your Trust with BCN’s Data and Analytics services. Find out how you can make more informed decisions, faster so you can spend time on the things that matter most.

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  • Business Applications and Development

    Need something custom-built? BCN’s deep Microsoft Power Platform and .NET development capabilities will take your ideas and turn them into beautifully designed applications.

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  • Cyber Security

    Cyber crime isn’t going anywhere, and the NHS has long been a prime target for malicious actors. Close the door to cyber criminals with BCN’s holistic security solutions.

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  • Infrastructure and Cloud

    The bedrock of the modern IT strategy. Our scalable, adaptable, and secure infrastructure and cloud solutions will give you the platform you need to innovate from.

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  • Modern Workplace

    Keep your team connected wherever they are located. BCN’s modern workplace solutions deliver consistent, reliable, and secure end-user experiences for your Trust’s users

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  • Managed and Professional Services

    The umbrella that our solutions fall under. Find out more about our managed and professional services that enable our customers to realise their digital potential.

Ready to grow your business? Let's talk tech

Follow the link or speak to one of our experts on 0345 095 7000

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